GentleHelp

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GentleHelp Transparency
We believe in clarity and honesty. Our fees, processes, and policies are always transparent — no hidden charges, no surprises.

Looking for reliable domestic helpers?

📞 Reach us at +65 8922 1899 for any enquiries.

🌟 About gentleHelp:
With over 9 years of experience, we put our customers first and provide personalized service to ensure the best match for your needs. 🌿 About GentleHelp

GentleHelp is a licensed employment agency (License No. 17C8609 and 25C3053) — formerly known as Teo Express Employment Services — and is accredited by both the Indonesian Embassy and the Philippines Embassy. We are dedicated to providing reliable, transparent, and gentle care — connecting families with trusted domestic helpers while supporting both employers and helpers with empathy and professionalism.

💛 What Makes Us Unique

Gentle Care
We handpick helpers who embody empathy and professionalism, ensuring they care for your loved ones as their own. Quality Assurance
Every helper undergoes rigorous screening and structured training, meeting high standards of care, reliability, and readiness. Unwavering Guidance
From selection to onboarding, GentleHelp supports you at every step — managing paperwork, insurance, work permits, transportation, and lodging for a smooth, worry-free experience. We provide trained Foreign Domestic Helpers from Indonesia, the Philippines, Myanmar, and Cambodia, including Chinese and Cantonese-speaking helpers.

🌸 Our Promise

To bring trust, fairness, and empathy into domestic employment — because every good home begins with gentle help.

📞 Contact Us

Enquiry Hotline: +65 8922 1899
Email: [email protected]

Main Office:
160 Changi Rd, #04-07 Hexacube
Singapore 419728

WE ARE SORRY.Sorry we take our time with your profiles.Sorry we reply slowly. We’re human too.Sorry we sometimes say no....
22/10/2026

WE ARE SORRY.

Sorry we take our time with your profiles.
Sorry we reply slowly. We’re human too.
Sorry we sometimes say no.
Sorry we can’t do everything for you.

We’d rather be late and right than quick and wrong.

Swipe to see why. Save it before you start hiring.

DM MATCH. We will reply asap, I promise. 😊

17/10/2026

No spare room. A small home. And now, a stranger living in it.

Silas and Belle told us how that really felt.

The first weeks were a little weird.
Then a simple 9:30 PM routine changed things.

And Silas gave up one thing he never expected to. It’s not what you think.

Employer Stories, part 7. Follow us for more stories like this.

14/10/2026

We sat down with Silas and Belle, a family who found their helper through us.

Your child wants you to play.
The dishes are still in the sink.
You can’t do both.

What finally tipped them over might surprise you.

Employer Stories, part 6. Follow us for more stories like this.

09/10/2026

Before we wrapped up, Amy had one message for employers in Singapore who’ve been let down.

Had a bad experience hiring a domestic helper?

It’s tempting to swear off maid agencies for good.

Amy asks one question before giving up. Most people skip it.

Save this before you start your search again.

The last part of Amy’s Employer Story. More employers coming soon, so follow us for the next one.

06/10/2026

One of our favourite moments from our chat with Amy about her domestic helper, Romay.

“We don’t even have to tell her.”

Romay sees what needs doing, and just does it.
In Chinese, there’s a word for that: 自动.

And housework isn’t even her main job. She’s a caregiver to Amy’s mum.

Is your helper very 自动 too?
Tell us one thing she does without being asked 👇

Employer Stories, part 4. Follow us for more stories like this.

Did your helper ask for a salary advance? Don’t panic—it actually means she trusts you and hasn’t gone to dangerous ille...
03/10/2026

Did your helper ask for a salary advance?

Don’t panic—it actually means she trusts you and hasn’t gone to dangerous illegal lenders!

Here is exactly what to do:
- Listen with empathy to understand her situation.
- Weigh the repayment risks, and always put MOM salary deduction terms in writing to prevent disputes.
- Loop in your agency immediately so they can guide her.

Unsure how to handle it? GentleHelp has your back!

SGMums SGDads HelperTips HelperLoan SalaryAdvance MaidEmployer FDWSG SingaporeParents HelperAdvice

01/10/2026

Amy has dealt with more than one agency. We’re grateful she told us this part.

“Hire her now, or someone else will.”

CVs thrown at her. A deadline on a decision about her family.

She noticed the moment it stopped feeling like a sale.

Save this for when you’re choosing your agency.

Part 3 of Employer Stories. More real stories coming, so follow along.

29/09/2026

We asked Amy, one of our employers, the question we hear all the time.

“Are maid agencies a scam?”

She’s had a bad hire before. Perfect on paper.
Gone in under three months.

Her answer isn’t the one you’d expect.

Watch before you write every agency off.

Employer Stories, part 2. Follow us for more stories like this.

25/09/2026

We sat down with Amy, an employer who found her helper through us.

She was burnt out. Her mum has dementia.
All she asked for was the bare minimum.

What Romay did next, Amy never expected.

This is the first of Employer Stories, our new series.
Real employers. Real experiences of hiring a helper.
Follow us so you don’t miss the next one 🙂

Got an official letter from CDE for your helper? ✉️ Don’t panic—it’s just a standard routine check!   First-time helpers...
19/09/2026

Got an official letter from CDE for your helper? ✉️ Don’t panic—it’s just a standard routine check! First-time helpers in Singapore must attend a compulsory in-person interview. It’s a 45-minute friendly catch-up to ensure she is settling in safely, eating well, and resting enough. Please don’t skip it! As her employer, ensuring attendance is your responsibility, and missing it risks her Work Permit getting revoked.

Overwhelmed by MOM rules on top of work and caregiving? Let GentleHelp take the stress out of your hiring journey. DM us today!

Address

160 Changi Road, #04-07, Hexacube
Singapore
419728

Opening Hours

Monday 09:00 - 19:00
Tuesday 09:00 - 19:00
Wednesday 09:00 - 19:00
Thursday 09:00 - 19:00
Friday 09:00 - 19:00
Saturday 09:00 - 15:00

Telephone

+6589221899

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