HACOS Hair & Cosmetology Association Singapore

15/06/2026

持续学习并非一时兴起，而是一种思维模式。✨

当我们走出熟悉的对话，置身于思想、创新和新视角交流的氛围中时，成长便会发生。行业活动为我们提供了拓展认知视野、挑战固有观念、探索日常工作中可能从未遇到的方法的机会。

每一次参与的小组讨论、每一次开启的对话、每一次获得的洞见，都将成为我们更广阔理解的一部分，帮助我们更好地思考、创造和领导。

当人们持续投入学习时，他们不仅提升了自身，也增强了周围的团队、社群和行业。

坚持参与。坚持倾听。坚持探索。

因为每一个新的环境都蕴藏着开启全新思维方式的潜力。

28/05/2026

https://www.facebook.com/share/1C15g1reTr/?mibextid=wwXIfr

Salons in the heartlands ignored refusals, pushed upgrades and used age-based pressure, CNA’s Talking Point found as it also met a customer who lost nearly S$50,000 buying prepaid packages from a business that ended up closing.

24/05/2026

https://youtu.be/LEBn_KGVW3A?si=tBhumT5JYawTPDot

22/05/2026

Lately, more and more consumers are walking into hair/ beauty salons excited for a little self-care… and walking out feeling pressured, overwhelmed, or even trapped into signing expensive hair and beauty packages they never planned for.

The hair/beauty industry should be built on trust, care and confidence — not aggressive sales tactics. When customers feel pushed instead of supported, it damages more than a single transaction. It slowly erodes consumer trust in hair/beauty salons and brands as a whole.

A good hair/beauty salon experience should make people feel:
✨ Heard
✨ Respected
✨ Comfortable saying “NO”
✨ Confident in what they are paying for

Hard selling may bring short-term revenue but genuine relationships build long-term loyalty. Consumers today are more informed than ever and they value honesty, transparency and authentic recommendations over pressure sales.

As an industry, perhaps it’s time we refocus on service, education and real results instead of sales quotas and fear-based upselling. Because trust, once broken, is very difficult to rebuild.

Hair & Cosmetology should empower people — not pressure them. 💛

Singaporeans lost more than $2.1 million in 2025 from prepaid beauty packages that were never used, the highest prepayment losses ever recorded for any indus...

08/04/2026

Had the opportunity to be interviewed on CNA Talking Points, where we discussed some of the pressing concerns within the local hair and cosmetology industry.

From evolving consumer expectations to the growing demand for safer, more sustainable quality service excellence rather than quantity, it’s clear that our industry is at an important turning point. As professionals, we have both the responsibility and the opportunity to raise standards—whether that’s through better education, cleaner formulations, or more transparent practices.

I’m grateful to be part of a conversation that shines a light on these issues, and I hope it encourages more dialogue, collaboration, and positive change across the industry.

Thank you to the CNA team for the platform and for highlighting voices within our community.

协会有幸接受了CNA Talking Points的采访，探讨了本地美发美容行业目前面临的一些紧迫问题。

从不断变化的消费者期望，到对更安全、更可持续的优质服务（而非数量）日益增长的需求，显然，我们的行业正处于一个重要的转折点。作为专业人士，我们既有责任也有机会提升行业标准——无论是通过更好的教育、更清洁的配方，还是更透明的运营流程。

协会很荣幸能参与到这场聚焦这些问题的对话中，并希望它能鼓励整个行业开展更多对话、合作，并带来积极的改变。

感谢CNA团队提供这个平台，并让协会有机会听到业内人士的声音。