18/05/2022
Good evening everyone! We currently have a job vacancy for Administrative Assistant/Customer Service officer available.
The company hiring is a company based in Pioneer, Singapore.
Job Description:
•Handle general enquiries and registration for walk-in customers at the counter
• Registration and verification of trainees’ entry requirements and supporting documents
• Finalization and confirmation of course attendance on day 1 (e.g. collect IDs copies, check names and IDs)
• Be proactive in responding and managing enquiries such as promptly attending to email enquiries and phone calls regarding examination results, certificates and/or cards status etc after verifying caller’s identity and payment status
• Follow up with companies and trainees on learning outcome survey forms, compiling the data and preparing analysis for Principal’s review
• Ensure proper and complete records for filing (including all hard copy and e-filing) for all training registrations
• Ensure proper handover to respective departments and relevant persons in the process flow
• Other ad-hoc duties as assigned by the company
• Competent in Microsoft applications (Excel, Word, Outlook)
• Meticulous, systematic, organised and ensure proper and complete records for filing
• Excellent communication and interpersonal skills to build strong rapport with clients and the ability to relate well at all levels
• Able to work independently without much supervision
• Good coordination and organisational skills
Kindly refer to the post below for more details.
Interested applicants can contact us at +65 8885 8780.
Alternatively, you can email us your resume/CV at [email protected].
Contact us today!
EA LICENSE NO: 05C5107
