12/06/2026
π Customer Service Representative β Shipley π
Are you passionate about delivering outstanding customer service? We're recruiting for a Customer Service Representative to join a busy team in Shipley.
π Shipley, West Yorkshire
π· Β£26,277.50 basic salary + progression to Β£30,000+ OTE
π‘ Hybrid working opportunities after 6 months (subject to KPI achievement)
π MondayβFriday, rotational shifts between 8amβ6pm (37.5 hours per week)
The role will involve:
Handling around 40 inbound calls per day
Supporting customers via phone, email, webchat, and social media
Resolving queries and providing first-class service
Working towards individual and team KPIs
Collaborating with colleagues to deliver the best outcomes for customers
We're looking for someone who:
Has at least 2 years' customer service experience
Is a confident and empathetic communicator
Thrives in a fast-paced environment
Is organised, proactive, and customer-focused
This is a fantastic opportunity to build a long-term career with genuine progression, increased earning potential, and the opportunity to move into a hybrid working pattern.
π 01535 604508
π§ [email protected]