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25/06/2021

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries;

Responsibilities
Manage large amounts of inbound and outbound calls in a timely manner

Follow communication “scripts” when handling different topics

Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternative

Keep records of all conversations in our call center database in a comprehensible way

Frequently attend educational seminars to improve knowledge and performance level

Meet personal/team qualitative and quantitative targets

Requirements
Strong phone and verbal communication skills along with active listening

Customer focus and adaptability to different personality types

Ability to multi-task, set priorities and manage time effectively
FOR MORE INFORMATION WHATSAPP US ON 060 492 3431

10/06/2021

Our company is currently looking for Vibrant, hardworking, self-motivated, energetic and passionate people with good attitude to join a team of Call Centre Representative.

Duties/Roles
• Answering Incoming calls from both prospective and clients
• Handling queries and complaints
• Providing products and services information clients
• Making outgoing calls to customers especially prospective customers
• Updating customer information
• Escalating to appropriate personnel
• Providing technical supports
FOR MORE INFORMATION CALL OR WHATSAPP US ON 060 492 3431

31/05/2021

Our Organization seeks to employ tenacious, target driven, self-motivated and confident people with a passion to exceed goals and build a reputation.
Essential Skills:
Able to concentrate on multiple problems at once
Excellent time management and prioritization skills
Active Listening
Customer-focused
Positive customer experience and resolution
* A refresher Training course will be offered to all selected candidates.
DUTIES:
Able to think fast, find answers, and respond quickly to customer issues, all with a polite, empathic, and professional voice and manner
Able to up-sell and cross-sell
Able to generate sales leads from calls
Answer and manage incoming calls, emails, chats, and/or interactive voice response systems
FOR MORE INFORMATION WHATSAPP US ON 060 492 3431

14/05/2021

Our Call Centre Company is seeking School leavers & Matriculants to start working Urgently for Inbound, outbound and Customer service support.
Candidates Should have the following
Good communication skills
Fluent in English and any other local Languages
Ability to work well within the team
Must be able to solve clients complaints
Should be willing to start working immediately, Successful candidates will be enrolled to perform general Call Center Duties which include:- Attending to incoming calls from customers both new and old,Providing customer care services , Updating Clients Database, Managing Emails / Faxes, Etc
Academics; Grade 11, 12 School leavers Or any Entry level Qualification.
No Experience will be needed as training will be provided.
WhatS App Us on 0730012014

12/03/2021

We are looking for a Receptionist to manage our front desk on a daily basis and to perform a variety of administrative and clerical tasks.
What does a Receptionist do?
As a Receptionist, you will be the first point of contact for our company. Our Receptionist’s duties include offering administrative support across the organization. You will welcome guests and greet people who visit the business. You will also coordinate front-desk activities, including distributing correspondence and redirecting phone calls.
To be successful as a Receptionist, you should have a pleasant personality, as this is also a customer service role. You should also be able to deal with emergencies in a timely and effective manner, while streamlining office operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus.
Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively, and executes all administrative tasks to the highest quality standards.
Responsibilities
Greet and welcome guests as soon as they arrive at the office
Direct visitors to the appropriate person and office
Answer, screen and forward incoming phone calls
Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
Provide basic and accurate information in-person and via phone/email
Receive, sort and distribute daily mail/deliveries
Maintain office security by following safety procedures and controlling access via the reception desk (monitor logbook, issue visitor badges)
Order front office supplies and keep inventory of stock
Update calendars and schedule meetings
Arrange travel and accommodations, and prepare vouchers
Keep updated records of office expenses and costs
Perform other clerical receptionist duties such as filing, photocopying, transcribing and faxing
FOR MORE INFORMATION WHATSAPP US ON 063 977 8909

Address

Springs

Telephone

0639778909

Website

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