04/09/2026
Our client, a financial services company is seeking a Soft Collections Consultant to manage a caseload of funded clients, monitor their accounts for red flags, follow up on overdue amounts, and resolve queries and complaints relating to repayments.
Requirements:
1. Matric essential.
2. A business-relevant diploma or degree is advantageous but not required
3. 3-4 years' experience in a customer service environment & collections
4. Working understanding of basic bookkeeping principles, including payment terms
5. Prior experience in SME/B2B finance, lending, or a fintech environment is advantageous
6. Familiarity with CRM/collections systems (e.g. Salesforce) is advantageous
View full spec and apply via link: https://vela-personnel-3.careers-page.com/jobs/df055a57-55fa-47e2-8bc4-ffa0bb66f5ce