Please refer to the POPI Act (POPIA) that has been around for a while and become compulsory
1 July 2021.
2. Actions regarding the safeguarding of personal information and customer information have
been implemented over years in this regard, throughout addressed in the Confidentiality
clauses of our agreements. The following results can be stated:
a. Proper Confidentiality Agreements are enter
ed into with all our customers, or potential
customers and/or partners, in all cases, making specific reference to the obtaining,
handling, returning and deletion of such information. It is also contained in Non-Disclosure
Agreements, where opportunities are explored, before a more detailed services
agreement is entered. Access to confidential information as part of services rendered to customers, are also
addressed in the referenced Confidentiality Agreement above, ensuring that personnel
exposed to such information is identified, limited, and put under the restrictions regarding
confidentiality, entered in the said agreement. Information and Data associated with customer projects are specifically addressed in this
process and required to be accessible only to project resources, used only for specific
project purposes, stored separately from other customer information/data and
adequately protected against theft or similar losses. Fourier applies best practice tools and techniques to secure its data, network, and
storage devices from unintended access. This includes:
- Access controlled VPN and Firewall technologies
- Secure socket layer certification for in-transit encryption of data
- Base-level data encryption on storage devices, servers and terminals (Such as Bit locker)
- Device level authentication and access control for all connecting devices
e. Fourier has an extensive data backup processes in place, ensuring that data losses due to
hardware failure, fire, or theft, are mitigated. Fourier follows appropriate data disposal protocols in its applications and in accordance with client and POPIA requirements. We are furthermore, continuously, investigating newer mechanisms to address Computer Viruses, Spam and Ransomware attacks, working closely with our service providers in this
regard.
