11/08/2026
Waiter/Waitress
Apply using one of the following methods:
Email your CV to [email protected] (Rishika De Fonseka)
& use the listed job reference/title on the subject line of your email.
OR
Visit http://intellistaff.co.za/ Click on the “Job Vacancies” page & apply for the job position.
Area/Location: Stellenbosch
About Roll
An exciting opportunity is available for an experienced, passionate, and guest-focused Waiter/Waitress to join a luxury hospitality team. This role is ideal for an individual who is passionate about exceptional service, fine dining, w**e, and creating memorable guest experiences. The successful candidate will deliver warm, professional, and discreet service while maintaining the highest five-star hospitality standards.
Key Responsibilities
• Welcome and serve guests with warmth, professionalism, and attention to detail.
• Deliver a seamless fine dining experience by understanding and executing the full sequence of service.
• Anticipate guest needs and provide personalised service throughout the dining experience.
• Maintain accurate knowledge of table allocations, dietary requirements, allergies, and special requests.
• Communicate guest dietary requirements and allergies effectively with the kitchen team.
• Demonstrate comprehensive knowledge of the food and w**e menus to confidently guide and advise guests.
• Recommend dishes, w**es, cocktails, and beverages while confidently upselling menu offerings.
• Accommodate reasonable non-menu guest requests where possible.
• Handle guest feedback and complaints professionally, escalating where required.
• Remain informed of daily events, functions, and special occasions.
• Clear, clean, and reset tables to luxury hospitality standards.
• Assist with polishing cutlery, glassware, and maintaining service areas.
• Participate in stock takes and replenish bar and fridge stock using FIFO principles.
• Assist with the setup and service of events, including conferences, picnics, braais, and private functions.
• Process guest transactions accurately using the POS system (Easipos or similar).
Experience & Skills
• Minimum 2 years' waitering experience in a high-end fine dining environment (hotel restaurant experience advantageous).
• Excellent knowledge of w**es, cocktails, spirits, and beverage service.
• Experience using POS systems (Easipos preferred).
• Strong upselling ability and commercial awareness.
• Excellent communication and interpersonal skills.
• Strong time management skills and attention to detail.
• Guest-focused mindset with excellent problem-solving abilities.
• Ability to remain calm and professional in a fast-paced environment.
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