16/02/2022
Our Client in the Engineering field is looking for an Internal Sales Representative in both Durban and Johannesburg.
Requirements:
- Matric with Mathematics
- Engineering qualification preferable
- 2-3 years Internal Sales experience, preferably in an engineering/industrial environment
Job description:
- Monitoring email and telephonic requests for quotations from customers and external sales team
- Analyzing and selecting suitable equipment in line with technical specifications and customer requirements
- Performing required calculations to validate pump selections
- Ensuring client receives quotes timeously
- Determining materials and/or products required for quotation purposes, and obtaining relevant pricing and availability
- Capturing relevant information, such as customer details, product details, etc. onto ERP system
- Submitting relevant quotation and additional technical information to the customer or sales representative
- Ensuring accuracy of information and product specifications
- Liaising with line manager in the event of queries
Processing received orders:
- Ensuring all relevant information and supporting paperwork is completed prior to capturing on the ERP system
- Checking client account status prior to processing new orders
for Cash clients, processing pro-forma invoices and submitting to finance pending clearance of payments
- Checking availability of ordered products
- Capturing order on ERP system
- Sending order documentation to production manager and stores supervisor
- For ordered items not currently in stock, submitting information to purchasing department
- Sending order acknowledgement to client
- Daily checking ERP system to monitor order status and feedback to client and/or sales representative
- Liaising with department manager in the event of delayed orders or issues
- Submitting all relevant credit note information to line manager for cancelled orders
- Ensuring up-to-date filing of all relevant documentation
- Costing import quotations
- Processing orders and following up on progress