20/10/2020
Sales Trainer and Facilitator
Permanent Role
Location – Umhlanga, Kzn
The purpose of the Sales Trainer and Facilitator is to create a conducive learning environment through interactive learning activities; activities which encourage knowledge transfer and the connection of theory with practical in the workplace. The Sales Trainer and Facilitator is responsible for the effective training of internal sales staff as well as external stakeholders (e.g. Motor Dealerships and Account Managers).
The main objective is to increase sales and improve overall service delivery through effective training and development interventions. The successful incumbent will also be required to consistently develop and update all training material so that it remains up-to-date and in-line with business requirements and industry best practices.
Role Accountabilities:
• Have a key understanding of principles and methods for curriculum and training design, teaching and instruction for individuals and groups, and the measurement of training effects.
• Effectively prepare for the face to face facilitation session, to ensure clear understanding of the overall programme learning outcomes.
• Facilitate the face to face session ensuring the participants engage in all activities.
• Provide feedback based on participant’s activity, ability to learn and understand the theory and ability to apply the learning in a workplace environment.
• Recognizes and identifies key impacts, methods, and measures to improve sales leadership, resulting in improved sales performance
• Develop and maintain productive working relationships with peers and seniors.
• Engaging with product specialist to understand and influence product development
• Assesses knowledge, skills, and needs of the sales leaders in the sales organization
• Effective promoting and training of Insurance product to external stakeholders (e.g. Finance and Insurance, Dealerships)
• Identify opportunities to build good relationships with relevant internal and external stakeholders.
• Amend and revise programmes as and when required in order to adapt to the changes that occur in the working environment.
• Ability to mentor and coach
• Proven ability to work with cross-functional teams
Administrative function
• Develop relevant and suitable materials to address specific learning and training needs as identified
• Compile and submit reports as required -both operational and as legislated
• Ensuring Training Records are kept up-to-date
• Participate in Business unit strategic planning process to ensure the section’s actions are in line with departmental goals.
• Provide input into training budget process.
Business Acumen
• Understand the current challenges facing business as well as the key objectives and strategies that the company and the specific of business unit wants to achieve.
• Source and collate relevant business-related information from multiple sources.
• Understands the key principles of business impact measurement and what influences the delivery of results.
• Understand and display behavioral attributes aligned to the core values of the company.
Qualifications and Experience:
• A Tertiary Qualification (NQF 5 or 6)
• Must have a facilitator assessor and moderator certificates
• A minimum of 3-5 years’ experience within a corporate environment as a trainer or facilitator.
• Ideal areas of experience:
• Experience in the Learning and Development industry.
• Experience in the Insurance industry -short-term insurance, CPA, FAIS, FSB
• Experience in Insurance and Motor Dealer Industry will be advantageous
Please forward detailed CV to [email protected]
