16/01/2023
One of the largest Short Term Insurance brokerages in Southern Africa.
We are looking for Commercial Underwriters to join our team
Duties & Responsibilities
Role Purpose
Provide stakeholders with effective and efficient commercial lines underwriting services according to the required standards and procedures in order to retain existing clients and secure new business in support of the business strategy.
Outputs
Take appropriate action to minimise cancellations
Ensure retention targets are met
Ensure that all stakeholder (e.g. clients, AE’s, insurers) communication is accurate, timeous, professional and relevant
Build and maintain mutually beneficial relationships with internal and external stakeholders
Ensure and contribute to achieving own and company required client satisfaction targets
Adhere to company quality standards and broader regulatory frameworks wrt the following processes (but not limited to):
General Enquiries such as but not limited to cover, products, processes etc
New Business, Renewals, Endorsements and Re-broke
Analyse clients’ portfolios
Request, obtain and assess quotes from insurers
Request, obtain and/or provide clients with all required information and/or documents
Raise premiums
Cancellations
Follow retention processes
Cancel the policy on the system
Confirm cancellation request with the client
Refunds
Raise invoices
Request refunds from line manager electronically
Engage in timely and proactive communication with relevant client account executive regarding movements on the clients portfolio and servicing requirements
Ensure productivity targets are met
Adhere to company mandates
Participate and contribute in ad hoc projects
Keep accurate records
Live the RBS Values
Desired Experience & Qualification
FAIS Compliant
Excellent communication skills
Excellent client service skills
Attention to detail
Computer literate
3 years Commercial Underwriting expereince (preferably at a brokerage)
