BLACK EYED Recruitment

21/11/2024

Join a Team as Head of Facilities in a Dynamic Contact Centre!
Are you a results orientated leader who is comfortable turning challenges into opportunities? We’re looking for a Head of Facilities to lead our contact centre's facilities team and ensure a top-notch safe, efficient, and comfortable environment for our employees. This role involves strategic planning, operational management, and collaboration with various stakeholders to maintain and improve our facilities infrastructure. The role requires an individual who can handle pressure in a fast-paced environment. Strong organisational and leadership skills is required.
As the Head of Facilities, you will oversee every aspect of our facility operations, from strategic planning to hands-on management.
Here’s how you’ll contribute:

• Facility Planning & Management: Develop and execute a facilities management plan that aligns with our goals. Optimize our office space, manage leases, and coordinate with vendors to keep everything running smoothly.
• Health & Safety Compliance: Be our safety champion! Ensure we meet local regulations and company policies, conduct safety inspections, implement corrective actions as needed, and develop and maintain emergency response plans.
• Maintenance & Repairs: Keep our facilities in tip-top shape. Oversee routine maintenance, address issues promptly, and create a preventive maintenance schedule to minimize downtime.
• Space Optimization: Work closely with department heads to understand their space requirements and plan for expansion or reconfiguration. Optimize seating arrangements and workspace design to enhance employee productivity.
• Budget Management: Craft and manage a facilities budget. Negotiate contracts with vendors and service providers to secure competitive pricing.
• Environmental Sustainability: Lead our green initiatives! Implement eco-friendly practices and explore ways to reduce our energy consumption and waste.
• Security Management: Protect our team and assets. Implement robust security measures and coordinate with security personnel to monitor our premises effectively.
• Cross-functional Collaboration: Partner with HR, IT, and other departments to address facility-related needs. Communicate clearly with stakeholders to deliver on their requirements.
• Emergency Response: Develop and maintain emergency response plans and conduct fire drills and training sessions to prepare staff for emergencies.
• Compliance & Regulations: Stay ahead of the curve by keeping informed about local regulations and industry standards. Ensure we comply with all health, safety, and facility management guidelines.
• Canteen Services: Oversee our canteen operations to ensure quality food services and a comfortable dining environment for our staff. Manage vendor relationships, negotiate contracts, and monitor service levels to ensure compliance with established standards.
• Continuous Improvement: Always look for ways to enhance our operations. Gather feedback, identify areas for improvement, and implement strategies to boost efficiency and service quality.

What You Bring to the Table:

• Matric essential and related qualification beneficial
• 5-10 years’ progressive facilities management experience of which 5 years must be in a senior management role.
• Experience within a contact centre environment is beneficial
• Driver’s license
• Relevant OSHE qualifications and understanding of OSHE Act and space regulations
• MS Office proficient
• Excellent communication and interpersonal skills
• Prior experience managing a facilities team essential

Be a part of a team where your leadership and expertise will directly impact the daily lives of our employees. We’re looking forward to welcoming a visionary Head of Facilities who is eager to make a difference!
We are committed to providing equal opportunities to all applicants from diverse backgrounds. Please note only candidates meeting the specified criteria will be considered.
NB: Thank you for choosing Black Eyed Recruitment as your agency of choice. Please note that if you do not hear from us within 14 working days after the closing date of the advert, please regard your application as unsuccessful. We wish you well in your future endeavors

Send a message to learn more

20/11/2024

🎯 Black Eyed Recruitment: Your Talent Acquisition Experts! 🎯

Struggling to find the right candidates for your team? Let Black Eyed Recruitment simplify the process for you.

✅ Skilled Talent Matching

✅ Industry-Specific Recruitment

✅ Fast & Reliable Service

✅ Customized Hiring Solutions

Whether you're hiring for technical roles, management positions, or industry specialists, we've got you covered!

📩 Contact us today and let us bring top talent to your business.

📞 Call: 061 417 6721 / 076 393 3488

📧 Email: [email protected]

💼 Hiring Made Simple. Results Delivered.

18/09/2024

I’m happy to share that Black Eyed Holdings has a new division called Best-Sheq Pro's! please get in touch with me for all your HSE, RISK, and BCM Requirements.

Key arrears of focus:

Audit Preparation:
* ISO, SQAS, OHS & EHS
* Leading and Implementing.
* CAIA
* ASIB & FSIB
* ESG
* ESMS
* DOL

Safety Management:
* HSE / OHS Plans, Policy, and Procedures.
* Training, Induction, and Awareness Campaigning
* HSE Files and Risk Assessments

Environmental Management:
* Aspects and Impacts Assessments
* Plans, Procedures, and Assessments
* Training and Awareness
* ESMS Preparation, Implementation, and Maintenance.

* Occupational Hygiene Surveys,
* ASIB & FSIB Consultations
* Safety officer Temporary Placement
* Safety File compilation and implementation
* Gap Analysis
* Incident Management
* HSE Consulting JV partnerships for long-term and short-term projects
* Business Continuity and Contingency Plans and Procedures.
* Site Inspects, Audits and Assessments
* Non-conformance management and Lessons Learnt.

The above are just a few key items we specialize in. Please get in touch with me at the listed number below to discuss how we could meet your business needs.

Sector Safety Speciliasts: Telecommunications, Solar PV, Logistics, Supply Chain, Warehousing, Road and Civils, Oil & Gas, Construction.

contact me on 076 393 3488
[email protected]

26/08/2024

15/07/2024

ALL CALL CENTRE'S

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15/07/2024

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15/07/2024

From Guesswork to Growth: How Lead Scoring with Saphyte Transformed Our Sales Pipeline

In sales, intuition is valuable, but data is king.

We used to rely on gut feeling to prioritize leads, which often led to wasted time and missed opportunities. We also used to prioritize ALL leads—which can be exhausting and time-consuming. This is why we had to use data and rely on a system called lead scoring to know which lead to channel our focus on.

Here's how lead scoring transformed our sales approach:

Data-driven insights for lead qualification: We can now assign points to specific lead activities and demographics, creating a clear picture of each lead's potential value. Saphyte then allows us to send personalized emails depending on their scores.

Focus on high-quality leads: By prioritizing leads with higher scores, our sales and marketing can spend time nurturing the most promising opportunities. It's like having a laser focus on the leads most likely to convert.

Automated lead nurturing: Based on their score, leads can be automatically enrolled in targeted nurturing campaigns, keeping them engaged and moving them closer to conversion. It's like having a personalized sales assistant working 24/7.

The results? Since implementing lead scoring with Saphyte, we've seen a dramatic increase in our sales pipeline quality and conversion rates. Our team is closing more deals faster, and we're finally focusing our efforts on the leads that matter most.

Learn more about lead scoring. Book a FREE demo with Saphyte’s CRM experts here:

14/05/2024

International Data Provider
We are GDPR and Popai compliant.
Mine and Harvest Data, campaign specific.

All industries almost every country.

11/05/2024

💡💡How our sales improved through the automation of customer data collection and insight generation 💡💡

We’ve always been hearing about “automation” and how they can help organizations operate more efficiently.

But we’ve never felt the gravity of its importance until recently.

After booking a consultation with Saphyte, our organization decided to transform our workflow by automating the collection of data, automating the scoring of leads, and automating the sending of personalized emails depending the lead score—again, everything is automated and all we just did was configure Saphyte’s system to do all these tasks for us according to our preferences.

But lately, we’ve seen an increase in lead conversion and sales. All because of one decision: to automate.

As they say, you’ll never know until you try.

Learn more about how automation can help transform your business. Book a FREE demo with Saphyte’s CRM experts like we did here: https://www.saphyte.com/book-a-demo?rid=646c8ad70aa9560d56384a9b

06/05/2024

“A 5% increase in customer retention can lead to a profit increase of 75%.

61% of customers are more likely to repurchase from a company that offers exceptional customer service.”

What do these statistics tell you?

They tell you that poor customer service and support can discourage high-value leads and repurchases from customers. And it could impact your sales!

That’s why businesses should not ignore the importance of offering high-value customer service. And you can start by providing 24/7 customer support with a Live Chat.

Integrating a live chat feature into your websites allows you to:

Answer questions, address concerns, and build rapport instantly.
Capture leads while their interest is hot and guide them through the buying journey.
Offer tailored recommendations and build stronger customer relationships.

In fact, according to research, customers are 48% more likely to return to a website that offers live chat support.

Get Saphyte’s Live Chat now so your support team can interact and provide immediate solutions to your customers in real-time.

Book a FREE demo with Saphyte’s CRM experts here:

03/05/2024

"Professional CV Writing Service: Elevate Your Career Prospects

Our team boasts over a decade of experience in meticulously crafting CVs tailored to industry standards. With a keen eye for detail and a deep understanding of what recruiters seek, our experts ensure your CV stands out, increasing your likelihood of securing interviews. Trust us to transform your professional narrative into a compelling document that resonates with employers.

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