SNA Procurement & Business Services

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SNA Procurement & Business Services Training, Procurement, and recruitment services for the Hospitality Industry Industry and SME's

We assist SME's with all aspects of business services on a budget that they can afford. Recruitment
Start Up
Online Media /Management
Design and input of all docs
Consulting

Take this opportunity to enrol at our Special Pricing! Training is in Cape TownContact SNA so we can discuss which will ...
20/10/2026

Take this opportunity to enrol at our Special Pricing! Training is in Cape Town
Contact SNA so we can discuss which will be easier for you and affodable for your budget.

DREAMING OF A CAREER IN HOSPITALITY — BUT DON’T WANT TO SPEND YEARS STUDYING?You can start somewhere. And you can work y...
29/09/2026

DREAMING OF A CAREER IN HOSPITALITY — BUT DON’T WANT TO SPEND YEARS STUDYING?

You can start somewhere. And you can work your way up. 👏

You could start in Housekeeping, learn how a hotel really works, build your skills and confidence… and work towards your next opportunity. 🚀

Our Product to Profit programme gives you practical knowledge to help you enter the hospitality environment with something valuable behind you.

✨ Do one module at a time
✨ Learn at your own pace
✨ Every module combines theory with hands-on practical learning
✨ Learn by doing — practise real hospitality tasks, product knowledge and workplace skills
✨ Or complete the full programme
✨ Build knowledge and practical experience you can add to your CV

No years of studying. No need to spend thousands on a long course. Just a practical first step into hospitality.

You don't need to have your whole career figured out.

You just need to take the first step.

🏨 START HERE. GROW FROM HERE.

📩 Message SNA Training to find out how you can get started.

There’s something special about seeing your people grow. As a manager, one of the most rewarding things is watching a te...
29/09/2026

There’s something special about seeing your people grow.

As a manager, one of the most rewarding things is watching a team member gain confidence, develop new skills — and eventually step into a promotion they’ve earned.

Upskilling your staff isn’t just about better performance.It’s about creating opportunities, building loyalty and giving good people a reason to stay and grow with your hotel.

Because when your people grow, your hotel grows with them. That’s a return worth investing in.
Lets chat or contact us to send you an outline of our program.

"Product to Profit" isn't just about products.Most hotels think of product training as a line item: teach staff to spot ...
29/09/2026

"Product to Profit" isn't just about products.

Most hotels think of product training as a line item: teach staff to spot good linen, order it properly, done. Useful — but it misses the bigger return.

Here's the part that shows up when reading the full program

→ Real skills development — housekeeping and ops staff gain genuine qualifications, not just busywork

→ A path to promotion — trained staff become your next supervisors, instead of you hiring externally

→ Reduced staff turnover — people who see a growth path inside your hotel are far more likely to stay

→ A train-the-trainer effect — trained staff coach new joiners, so the standard outlives the workshop

Product knowledge protects your P&L today. Investing in your people protects it for years.

That's the second return on this programme — and for most GMs, it's the one that actually gets the budget approved.

Want to see how this fits your hotel? Let's schedule 20 minutes!

PRODUCT TO PROFIT | THE ORDERING PROCESSAn incorrect order can cost you more than you think.Ordering products is often t...
28/09/2026

PRODUCT TO PROFIT | THE ORDERING PROCESS
An incorrect order can cost you more than you think.
Ordering products is often treated as a simple administrative task:
Choose a supplier → place an order → receive the goods.
But every step can have a financial impact.
In our Product to Profit Training, we teach staff that the ordering process is part of cost control.
We cover:
✓ Supplier selection
Understanding why choosing the right supplier matters — not only price, but quality, consistency, specifications, service and reliability.
✓ Getting the order right
Following a structured ordering procedure to ensure the correct product, size, colour, quantity, specification and pricing are ordered.
✓ Avoiding costly ordering errors
Because once an incorrect or specially ordered product arrives, it may not be returnable — leaving the business with unwanted stock and an unnecessary cost.
✓ Receiving correctly
Teaching staff how to check deliveries against the purchase order, quantities, specifications and condition before accepting the goods into stock.
✓ Creating accountability
Ensuring everyone involved in the process understands that an order is not just a purchase — it is a financial commitment.
Because buying correctly starts before the purchase order is placed.
The right supplier.
The right product.
The right quantity.
The right specification.
The right receiving process.
One small mistake can become an unnecessary expense.

PRODUCT TO PROFIT | INVENTORY MANAGEMENTThis is what makes Product to Profit different.We don't just teach your staff ab...
28/09/2026

PRODUCT TO PROFIT | INVENTORY MANAGEMENT

This is what makes Product to Profit different.
We don't just teach your staff about products.

How much money is sitting in your stockroom?
Inventory management is often seen as simply counting stock and placing orders.
But effective inventory management goes much further.
In our Product to Profit Training, we teach staff how to understand and manage inventory in a way that can directly impact the business.
Our Inventory Management module covers:
✓ Stock taking and stock control – knowing what you have, what you use and what is missing.
✓ Receiving products correctly – checking deliveries against orders and specifications before products enter your inventory.
✓ Managing inventory levels – understanding how much stock you actually need, avoiding both shortages and unnecessary overstocking.
✓ Minimising waste – identifying where products are being wasted, misused, damaged or unnecessarily replaced.
✓ Managing the product life cycle – understanding how products move from purchase and use through to replacement, and how to get the best value from them.
Because inventory is not just about what is on the shelf.
It is about money tied up in stock, products being lost or wasted, purchasing decisions, operational efficiency and ultimately your bottom line.
This is what makes Product to Profit different.
We don't just teach your staff about products.
We teach them to understand the business impact of the products they manage every day.
Better product knowledge.
Better inventory control.
Smarter decisions.
Less waste.
Better profitability.
Product to Profit — turning everyday product knowledge into business value.

PRODUCT TO PROFIT**Your products have a cost.Make sure they deliver a return.**Train your team to understand how product...
18/09/2026

PRODUCT TO PROFIT

**Your products have a cost.

Make sure they deliver a return.**

Train your team to understand how product choices affect:

Cost • Quality • Lifespan • Waste • Guest Experience • Profitability

Because product training isn't just about knowing the product.
It's about knowing what the product does for your business.

PRODUCT TO PROFIT
Turning product knowledge into smarter business decisions.

So, what exactly is design-led training?It seems to be the latest buzzword doing the rounds in the training world. Every...
14/09/2026

So, what exactly is design-led training?

It seems to be the latest buzzword doing the rounds in the training world. Every second article or workshop is talking about it as if it's something revolutionary.

The funny thing? To me, it just sounds like... good training.

It's how I've always approached learning. I've never believed in training people to memorise information like parrots, only for them to freeze the moment they have to apply it in the real world. Knowing the theory is one thing. Being able to actually do the job is something else entirely.

At its heart, design-led learning is about moving away from simply giving people answers. Instead, it encourages them to understand the problem, think things through, try different ideas, make mistakes, learn from them, and improve. In other words, it teaches people how to think, not just what to remember.

Rather than asking, "What's the right answer?", it asks questions like:
What problem are we actually trying to solve?
Who are we solving it for?
What ideas might work?
How do we test those ideas and make them better?
It's a far more practical way of learning because it mirrors what happens in real life. Rarely does someone hand you the perfect answer—you have to work it out.

The process itself is refreshingly simple:
Understand – Get to know the people and the situation.
Define – Clearly identify the real problem.
Explore – Generate and discuss possible solutions.
Try – Create a simple version and put it into practice.
Refine – Learn from feedback, adjust, and improve.

If I'm honest, I don't see this as a new concept at all. It's simply training that prepares people to think, adapt and perform with confidence—not just pass a quiz at the end of the session.

Perhaps "design-led training" is just the modern label. Whatever you choose to call it, the goal remains the same: helping people leave a training session ready to tackle real challenges, not just recite what was on the slides.

Cross-training hotel staff is more important than we sometimes realise.How much money is your hotel losing because your ...
14/09/2026

Cross-training hotel staff is more important than we sometimes realise.

How much money is your hotel losing because your staff don’t understand the products they are using?

It’s something I’ve seen far too often.

When we talk about training hotel staff, the focus is usually on operations, guest service and the department itself. But what about the people across the hotel who are ordering, handling and using the products that ultimately go into the guest room?

It’s not only the Executive Housekeeper who needs to understand linen, towels, amenities, laundry bags and other guestroom products.
Everyone involved should have product knowledge.

Why?

Because a lack of knowledge can lead to incorrect ordering, over-ordering, incorrect usage and unnecessary wastage — and that all comes straight off the hotel’s bottom line.

Sometimes the problem isn't the supplier.
Sometimes it isn't the product.
Sometimes, it’s simply that nobody has shown the team how to use it correctly.

Cross-training gives staff a better understanding of the products, their purpose, quality, correct usage and the cost implications of getting it wrong.
After 14 years in hospitality, both in the industry and as a supplier, I’ve seen how something as simple as product training can make a real difference.
Knowledge saves money.
Training reduces waste.
And understanding the product improves the guest experience.
So perhaps it’s time to look beyond departmental training and ask:

Does your entire team understand the products that are going into your hotel rooms?

Hospitality Training Programme – Skills Development & Career GrowthThe modules can be completed separately, allowing eac...
14/09/2026

Hospitality Training Programme – Skills Development & Career Growth

The modules can be completed separately, allowing each hotel to choose the training most relevant to their team. The programme can also be tailored to suit your hotel’s specific needs.

My training is interactive and practical, giving employees the opportunity to practise what they learn and build confidence in their roles.

The programme is also designed to upskill employees and support career growth. By developing new skills and taking on additional responsibilities, employees can be better prepared for promotion and progression into more senior positions within the hotel.

Schedule an appointment and lets upskill your staff!!

Address

Burgandy Estate
Cape Town
7441

Opening Hours

Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday 09:00 - 17:00
Thursday 09:00 - 17:00
Friday 09:00 - 17:00

Telephone

+27716123014

Website

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