07/11/2022
Technician - Durban
KEY RESPONSIBILITIES:
• Desktop repairs – Hardware troubleshooting & repairs to desktop systems
• Component testing & repair / replacement
• Notebook/Mobile/Tablet phone repairs
• Peripheral testing for vendor escalation i.e. printers / digital cameras / CCTV
• Software recovery & all OS’s installation
• Ability to troubleshoot communications devices i.e. network LAN’s / WAN’s
• Maintaining job card updates & customer feedback on repairs
• Telephonic support
• On-site support
REQUIREMENTS:
• Matric with mathematics is essential and A+ certification is required
• A minimum of one to three (1-3) years’ experience in a similar position
• Own transport and valid driver’s license
• Vaccination Certificate Required
• Solid Windows operating system (OS) knowledge
• Solid knowledge on Windows processing hardware
• Sound understanding of networking
• Good time management and well organized i.e., deadline driven, able to plan and prioritize
a high workload
• Above average computer literacy in MS Word, Excel, Outlook and PowerPoint
• Service quality orientated
• Customer focused
• Copes effortlessly within a high stress and pressurized environment
• Excellent communication, writing and people skills
• Willing to go the extra mile and succeed
• Technology driven
• Basic calculations (ability to work with numbers)
• Self-actualization (capacity to assert oneself)
• Motivation (ability to motivate others)
• Negotiation (in a spirit of co-operation with the aim of an amicable outcome)
• Tact (courteous, diplomatic, respectful manner)
• Excellence orientation (set and achieve high standards & ongoing improvement)
• Feedback (provide positive, helpful & productive feedback)
• Liaison (establish effective personal contact / channel for Communication between parties)
• Written and verbal communication (convey information through written / verbal instruction)
• Decisiveness (ability to make decisions, render judgment, take action & apply corrective
measures)
• Evaluating (ask questions, analyze, give attention to, and attend to detail)
Salary: R10 000 - R12 000 (depending on experience)
Email: [email protected]
Contact number: 051 010 5225