06/11/2025
[HCMC] Customer Service Specialist – Electronic Products
💰 Salary: 500–600 USD/month + performance bonus
📍 Location: Ho Chi Minh City (remote until office setup)
📧 Apply: [email protected]
Job Overview:
We’re looking for a Customer Service Specialist to support users in the electronics sector. The ideal candidate will handle customer inquiries, returns, and feedback with professionalism, aiming to enhance the user experience and product quality.
Key Responsibilities:
• Manage and respond to customer inquiries, complaints, and feedback.
• Handle product return cases and analyze root causes to suggest improvements.
• Maintain service reports and documentation for the operations team.
• Support strategy development and collaborate with teams to achieve sales goals.
• Continuously optimize workflows and improve customer satisfaction.
Requirements:
• At least 1 year of customer service experience (6+ months in electronics).
• Good English; Chinese is a plus.