Gosselin/Martin Associates, Inc.

Gosselin/Martin Associates, Inc. Our sole focus is Healthcare facility management. We deliver the expertise, the network, and the difference to find the right match.

Paul Cantrell, VP of Planning, Design, and Construction at Beth Israel Lahey Health in Boston, joins the a wide-ranging...
04/25/2024

Paul Cantrell, VP of Planning, Design, and Construction at Beth Israel Lahey Health in Boston, joins the a wide-ranging discussion.

Paul has more than 35 years of engineering experience. He is also the author of an effective presentation that analogizes functional areas in a hospital building, those areas that a Facility Department is accountable for, to the human anatomy. The presentation allows non-facilities leadership to better understand the importance of critical building systems, such as Electrical, Plumbing, and HVAC. Paul's engineering career began on the oceans of the world, which we touch on in episode 1.

Paul Cantrell, VP of Planning, Design, and Construction at Beth Israel Lahey Health in Boston, joins the a wide-ranging discu...

James Krause is an architect with more 30 years of practice devoted to the assessment, planning, and design of major med...
04/22/2024

James Krause is an architect with more 30 years of practice devoted to the assessment, planning, and design of major medical centers and healthcare related projects. James joins the to discuss his unique approach to hospital benchmarking.

In our second and final episode, we discuss some of the proprietary tools he has developed to help hospitals and systems measure and analyze the use of existing facilities. We will also discuss improvement plans to optimize all aspects of facility operation, maintenance, and staffing. In this episode, please find:

00:00 Introduction
00:40 Facility employee primary skills that are industry standard
06:09 Preventive and corrective maintenance, and
12:35 Comparing work order completion and cost at Medical Centers
22:10 Best practices of high production facilities

James Krause is an architect with more 30 years of practice devoted to the assessment, planning, and design of major medical centers and healthcare related p...

In a clip excerpted from Episode 1 of "Hospital Benchmarking: A Unique Approach," James Krause, an architect with over ...
04/19/2024

In a clip excerpted from Episode 1 of "Hospital Benchmarking: A Unique Approach," James Krause, an architect with over 30 years of experience in healthcare-related projects, shares his insights on facility maintenance with the .

James emphasizes the significance of understanding the tasks performed by maintenance technicians and the actual percentage of their time spent on maintenance and work order activities. He also sheds light on how roof square footage plays a crucial role in maintenance-work calculations.

Stay informed about the latest trends and best practices in healthcare facility management with our series Hospital Benchmarking: A Unique Approach. Check out the clip featuring James Krause now!

In a clip excerpted from Episode 1 of "Hospital Benchmarking: A Unique Approach," James Krause, an architect with over 30 years of experience in healthcare-...

Jennifer Bender, a highly experienced Human Resources leader with over 30 years of experience, joins the to discuss the...
04/08/2024

Jennifer Bender, a highly experienced Human Resources leader with over 30 years of experience, joins the to discuss the changing dynamic of the employee/employer relationship.

In episode two of two, Jen addresses topics like work/life balance, and the a potential cause of imbalance; the problem with too many meetings, and how to remedy; earning an employee's commute; and remote work. Jen's insights are valuable no matter what field or industry you work in.

Don't miss out on this opportunity to learn from a seasoned HR leader.

00:00 Introduction
00:22 Worklife balance, issues and remedies
06:04 Meetings, meetings, and more meetings
12:00 How to earn your employee's commute
18:54. Remote work and the Manager / Employee relationship

American Society for Health Care Engineering
Gosselin/Martin Associates, Inc.
International Facility Management Association (IFMA)

Jennifer Bender, a highly experienced Human Resources leader with over 30 years of experience, joins the discuss the changing ...

Jennifer Bender, a highly experienced HR leader with over 30 years of experience, is joining the to discuss the evolvin...
04/04/2024

Jennifer Bender, a highly experienced HR leader with over 30 years of experience, is joining the to discuss the evolving employee/employer relationship.

In this clip excerpted from episode 1, Jen shares some compelling insights regarding generational differences in the workforce and employee mobility. As the length of stay for employees decreases, it's essential for employers to understand and adapt to these changes. Don't miss out on the opportunity to learn from a seasoned HR leader.

Jennifer Bender, a highly experienced HR leader with over 30 years of experience, is joining the to discuss the evolving employe...

Jennifer Bender, a highly experienced Human Resources leader with over 30 years of experience, joins the discuss the ch...
04/01/2024

Jennifer Bender, a highly experienced Human Resources leader with over 30 years of experience, joins the discuss the changing dynamic of the employee/employer relationship.

In episode one of two, Jen addresses topics like the appropriate length of stay before moving onto your next role, how different generations view the road to promotions, the impact of social media, and achieving a C-level role. Jen's insights are valuable no matter what field or industry you work in.

And if you're a job-seeker who has job hopped, be sure to tune in to the last 3 minutes of the episode as Jen offers the perfect answer to the interview question "Why have you changed jobs so often?"

Don't miss out on this opportunity to learn from a seasoned HR leader.

Jennifer Bender, a highly experienced Human Resources leader with over 30 years of experience, joins the discuss the changing ...

Dennis Smith, author of "The Velvet Glove of Leadership in the 2020s: Leadership Principles That Don't Change in a Chang...
03/28/2024

Dennis Smith, author of "The Velvet Glove of Leadership in the 2020s: Leadership Principles That Don't Change in a Changing World," recently spoke with us about his healthcare career and book. In this excerpt, he delves into the difficult topic of when it's time to let an employee go. Smith emphasizes the importance of addressing the issue early on and setting clear expectations. He also highlights the significance of providing feedback and coaching, as well as documenting performance issues.

Smith then shifts gears to discuss effective leadership styles, noting that there's no one-size-fits-all approach.

Check out the full interview with Dennis Smith to learn more about his insights on leadership in healthcare and beyond.

Dennis Smith, author of "The Velvet Glove of Leadership in the 2020s: Leadership Principles That Don't Change in a Changing World," recently spoke with us ab...

Dennis Smith, author of "The Velvet Glove of Leadership in the 2020s: Leadership Principles That Don't Change in a Chang...
03/25/2024

Dennis Smith, author of "The Velvet Glove of Leadership in the 2020s: Leadership Principles That Don't Change in a Changing World" joins us to discuss his healthcare career and book. The pace of change may be faster than ever and the challenges of a post-pandemic world difficult to navigate, but Dennis contends with his book that there are principles that remain relevant to effective leadership.

Prior to writing his book, Dennis was National Director of Facility Management at Catholic Health Initiatives, now CommonSpirit Health. Dennis has owned his own Construction Management firm and served 24 years in the National Guard, including Command of an 8" Self Propelled Artillery Battery.

Topics discussed include When is it time to fire an employee, elements of effective leadership, hospital communication, and delegation.

Dennis Smith, author of "The Velvet Glove of Leadership in the 2020s: Leadership Principles That Don't Change in a Changing World" joins us to discuss his he...

Facility management professionals, are you struggling to balance funding for deferred maintenance against the latest cli...
03/21/2024

Facility management professionals, are you struggling to balance funding for deferred maintenance against the latest clinical technology? Dr. Steven Call, Assistant Professor at Washington State University and Founder of Built Environment Resources, has a solution. Check out this clip to discover a key tool that can help even out the deferred maintenance funding struggle.

Facility management professionals, are you struggling to balance funding for deferred maintenance against the latest clinical technology? Dr. Steven Call, As...

Compliance is an essential aspect of facility management, and it's now measurable. In IFMA's recent "North American Medi...
03/21/2024

Compliance is an essential aspect of facility management, and it's now measurable. In IFMA's recent "North American Medical Center Facility Support Services Benchmarking Report," compliance as a percentage of departmental budget was benchmarked for the first time. In episode 2, survey author Steven Call gives insight into the report's findings.

Compliance is an essential aspect of facility management, and it's now measurable. In IFMA's recent "North American Medical Center Facility Support Services ...

The Healthcare Facilities Network welcomes Dr. Steven Call, Assistant Professor at Washington State University and the F...
03/14/2024

The Healthcare Facilities Network welcomes Dr. Steven Call, Assistant Professor at Washington State University and the Founder of Built Environment Resources. With a focus on healthcare facilities management, Steve has dedicated his career to discovering and innovating concepts and tools to address the most critical issues impacting healthcare facilities management.

Steve's expertise and authorship were instrumental in the creation of IFMA's recent "North American Medical Center Facility Support Services Benchmarking Report," which we discuss in Episode 2. Topics include comment on salaries and staffing, Compliance as a percentage of facility management budget, benchmarking concerns and capital planning, changing expectations for FM leaders, and utility expenses by location.

American Society for Health Care Engineering
International Facility Management Association (IFMA)
Washington State University

The Healthcare Facilities Network welcomes Dr. Steven Call, Assistant Professor at Washington State University and the Founder of Built Environment Resources...

Dr. Steven Call, Assistant Professor at Washington State University and author of International Facility Management Asso...
03/13/2024

Dr. Steven Call, Assistant Professor at Washington State University and author of International Facility Management Association (IFMA)'s recent "North American Medical Center Facility Support Services Benchmarking Report" joins us. In this clip from episode 1, Steve provides us insights into FTE calculation and the best predictor for an accurate FTE count.

American Society for Health Care Engineering
Gosselin/Martin Associates, Inc.

Dr. Steven Call, Assistant Professor at Washington State University and author of IFMA's recent "North American Medical Center Facility Support Services Ben...

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The Gosselin/Martin Story...

Jack Gosselin founded Gosselin Associates more than a decade ago. He believed there was a better way for hospitals and healthcare organizations to fill facility management positions. From simple beginnings in a small Connecticut office, Jack quickly established a nation-wide presence. He has since worked coast-to-coast for more than 160 hospital systems, founded on the belief that what is best for clients is best for Gosselin Associates.

In 2014, Peter Martin joined Gosselin Associates. This increased our capacity to serve clients and in 2017, the firm became known as Gosselin/Martin Associates and Pete became Partner. How are we able to do this and do this well?

Firstly, we have deep roots in hospital facilities management, planning, design, and construction, real estate management, and leadership education. This experience enables us to serve our clients well, and quickly. Secondly, we are nationally recognized for our unique ability to find, evaluate, and place high caliber professionals. Thirdly, we possess the candidate network that self-recruiting HR departments and general search firms simply do not have.