NAE Careers

03/18/2020

Are you looking for a full time & entry level position to start a new career?

We are in need of a Print Finishing Specialist to be responsible for working within our Print & Shipping Department to ensure that products are accurately finished and prepared for shipment.

As a Print Finishing Specialist, you will be joining a fast paced and friendly team environment. The ideal candidate would be someone who enjoys learning new things & multi-tasking, who can remain adaptable and positive under pressure, and prides themselves on excellent customer service for both internal and external customers.

*Apply on Facebook or submit your application here: https://connect.naenwan.com/Default.aspx?PageID=138*

We are currently hiring for:
○ Monday - Friday: 11:00 am - 8:00 pm

Role and Responsibilities

-Responsible for completing all finishing related tasks, including: shrink wrapping, padding, padder cleaning, scoring paper (preprint) and folder operation.
-Inventory control of finishing supplies.
-Fulfill and deliver internal office supply orders.
-Complete monthly inventory cycle counts.
-Responsible for keeping all finishing areas in clean and safe condition.
-Unload and stock delivered items into the shipping department.
-Assist in the creation of process models of newly developed processes in addition to current regular processes.
-Immediately communicate any task-related concern(s) to supervisor.
-Other job duties as assigned.

Skills/Qualifications:

-High School Diploma or equivalent.
-Well-developed organizational skills.
-Strong attention to detail.
-Ability to stand and move for extended periods of time.
-Ability to frequently walk, stand, reach with hands and arms, stoop, kneel or crouch.
-Ability to lift 50 pounds.
-Shipping and receiving environment.
-Flexibility to work outside of scheduled shift hours with minimal notice; including weekends.
-Work with a sense of urgency while maintaining accuracy.

Preferred Skills:

-Previous experience using a shrink wrap machine.
-The ability to successfully manage multiple issues and demands.
-Microsoft Office experience with the ability to use Word, Excel and Outlook with no supervision.
-Ability to multi-task, work as a member of a team, handle unforeseen pressure and keep a positive attitude.
-Excellent communication skills, both verbal and written.
-Handles requests in a professional manner at all times.

03/11/2020

- Do you have Automotive Technician Experience?
- Does Flat-Rate Pay, long work hours and high turnover have you looking for a new position that offers COMPETITIVE PAY, a HAPPY WORK- LIFE BALANCE and GROWTH POTENTIAL?
- Do you prefer a work environment where you can utilize your TECHNICAL KNOWLEDGE without “wrenching”?

If so, NATIONAL AUTOMOTIVE EXPERTS can help you drive your career forward to the next level as a Mechanical Claims Representative!

The Company:

NAE/NWAN is a growing administration company that services and supports the automotive, RV and Power Sports industries.

The Position:

As a Mechanical Claims Adjudicator, you will be responsible for:

- Answering a variety of inbound phone calls (including but not limited to automotive mechanical failures) and documenting conversations and any information received
- Retrieving customer contracts via our internal system to confirm coverage
- Actively listen and ask questions to clearly understand the reasoning behind the repair order
- Verify the cost of labor and parts utilizing the Mitchell and ALLDATA websites
- Make a determination regarding the claim request & document the details

Qualifications and Education Requirements:

-High School Diploma or equivalent.
-Master Certified or Master ASE certified-eligible is a plus!
-At least 2 years’ experience as a service writer or technician.
-Familiarity with Mitchells, Edmunds and Alldata.
-Problem solving skills.
-Resourcefulness.

Compensation:

- $20.00 - $25.00 per hour + Shift Differential pay is available!
- 40 hour work week scheduled - guaranteed!
- We will pay for you to earn your ASE Certifications!

03/11/2020

Do you have Inbound Call Center, Customer Service and/or Up-selling Experience? Are you Bilingual in Spanish and English?

If so, NATIONAL AUTOMOTIVE EXPERTS (NAE/NWAN) can help drive your career forward to the next level as a Bilingual Inbound Customer Service Representative for our Maintenance Pre-Notification Team!

We are currently hiring for the following shift:

11:00 am - 8:00 pm (Monday, Tuesday, Thursday, Friday) & 9:00 am - 5:00 pm (Saturdays)
Days off are Wednesdays and Sundays

Role and Responsibilities:

In this position, you will utilize dual monitor computer screens to verify the validity of warranty contracts, complete research and notate accounts in real-time while assisting customers on the phone. You will educate customers on the benefits of having necessary vehicle maintenance performed at the dealership they purchased their vehicle at while striving to meet referral goals. Providing exceptional customer service to warranty holders is a must. This position does have established goals to which you will be held accountable for in addition to team goals.

Shift Differentials are also paid for non-traditional evening hours and weekends worked.

As a Bilingual Inbound Customer Service Representative for the Maintenance Pre- Notification Team you would be responsible for:

-Answering inbound calls from contract holders.
-Collecting pertinent information and notating the details of each call.
-Educating customers on features, benefits, guidelines and processes.
-Meeting monthly referral goals while providing the utmost, positive customer experience.

Minimum Qualifications and Education Requirements:

-Bilingual Spanish Speaking is a must.
-High School Diploma or equivalent.
-Previous customer service experience.
-Must be comfortable in a Sales environment
-Strong communication skills.
-Proficient in the use of Microsoft Word and Excel as well as the ability to utilize the Internet as a resource.
-Attention to details.
-Multi-tasking.
-Excellent customer service skills (quickly identify customer’s needs & concerns).
-Listening skills.
-Prioritization skills.

02/18/2020

Are you looking for a full time & entry level position to start a new career?

We are in need of a Print Finishing Specialist to be responsible for working within our Print & Shipping Department to ensure that products are accurately finished and prepared for shipment.

As a Print Finishing Specialist, you will be joining a fast paced and friendly team environment. The ideal candidate would be someone who enjoys learning new things & multi-tasking, who can remain adaptable and positive under pressure, and prides themselves on excellent customer service for both internal and external customers.

*Submit your application here: www.NAENWAN.com/people*

We are currently hiring for: Monday - Friday: 11:00 am - 8:00 pm

Role and Responsibilities

-Responsible for completing all finishing related tasks, including: shrink wrapping, padding, padder cleaning, scoring paper (preprint) and folder operation.
-Inventory control of finishing supplies.
-Fulfill and deliver internal office supply orders.
-Complete monthly inventory cycle counts.
-Responsible for keeping all finishing areas in clean and safe condition.
-Unload and stock delivered items into the shipping department.
-Assist in the creation of process models of newly developed processes in addition to current regular processes.
-Immediately communicate any task-related concern(s) to supervisor.
-Other job duties as assigned.

Skills/Qualifications

-Well-developed organizational skills.
-Strong attention to detail.
-High School Diploma or equivalent.
-Flexibility to work outside of scheduled shift hours with minimal notice; including weekends.
-Work with a sense of urgency while maintaining accuracy.

Preferred Skills

-Previous experience using a shrink wrap machine.
-The ability to successfully manage multiple issues and demands.
-Microsoft Office experience with the ability to use Word, Excel and Outlook with no supervision.
-Ability to multi-task, work as a member of a team, handle unforeseen pressure and keep a positive attitude.
-Excellent communication skills, both verbal and written.
-Handles requests in a professional manner at all times.

Work Environment and Physical Requirements

-Ability to stand and move for extended periods of time.
-Ability to frequently walk, stand, reach with hands and arms, stoop, kneel or crouch.
-Ability to lift 50 pounds.
-Shipping and receiving environment.
-Extended periods of time spent outdoors in various climate conditions.

02/14/2020

Happy Valentine’s Day from the HR team! 💗

02/04/2020

Do you have Customer Service and/or Up-selling Experience? Are you Bilingual in Spanish and English?

If so, NATIONAL AUTOMOTIVE EXPERTS (NAE/NWAN) can help drive your career forward to the next level as a Bilingual Inbound Customer Service Representative for our Maintenance Pre-Notification Team!

We are currently hiring for the following shift:

11:00 am - 8:00 pm (Monday, Tuesday, Thursday, Friday) & 9:00 am - 5:00 pm (Saturdays)
Days off are Wednesdays and Sundays

Role and Responsibilities:

In this position, you will utilize dual monitor computer screens to verify the validity of warranty contracts, complete research and notate accounts in real-time while assisting customers on the phone. You will educate customers on the benefits of having necessary vehicle maintenance performed at the dealership they purchased their vehicle at while striving to meet referral goals. Providing exceptional customer service to warranty holders is a must. This position does have established goals to which you will be held accountable for in addition to team goals.

Shift Differentials are also paid for non-traditional evening hours and weekends worked.

As a Bilingual Inbound Customer Service Representative for the Maintenance Pre- Notification Team you would be responsible for:

-Answering inbound calls from contract holders.
-Collecting pertinent information and notating the details of each call.
-Educating customers on features, benefits, guidelines and processes.
-Meeting monthly referral goals while providing the utmost, positive customer experience.

Minimum Qualifications and Education Requirements:

-Bilingual Spanish Speaking is a must.
-High School Diploma or equivalent.
-Previous customer service experience.
-Must be comfortable in a Sales environment
-Strong communication skills.
-Proficient in the use of Microsoft Word and Excel as well as the ability to utilize the Internet as a resource.
-Attention to details.
-Multi-tasking.
-Excellent customer service skills (quickly identify customer’s needs & concerns).
-Listening skills.
-Prioritization skills.

01/17/2020

We are so excited to be attending the 2020 Lorain County Community College Career Fair in April! This event is open to the general public and one of the best career fairs we have attended. You don't want to miss this one if you are searching for a new career!

Lorain County Community College 2020 Career Fair - 04/08/2020