10/22/2020
We are now hiring for an IT Tech position, come join our team!
IT Technicians diagnose, repair, and maintain hardware and software components to ensure the smooth running of computer systems. IT Technician responsibilities include installing and configuring computer hardware and being the primary point of contact for IT support within a company.
Responsibilities List
• Check IT office voicemail, Trouble Ticket system & emails (for any issues)
• Configure/troubleshoot laser printers and thermal printers
• Setup, maintain, troubleshoot all mobile phones and radios (2-way)
• Oversee the process of incoming EDI (store orders) and resolve or report any issues
• Desktop and laptop PCs: (system reimage and mobile PC’s)
o Update each PC's HOST file with current "unauthorized" websites
o Installation of operating system and applicable authorized user applications
o Routine physical maintenance
o Data recovery
o Troubleshoot user issues with hardware and/or software
o Virus and spyware removal
• Maintain a clean, neat, organized work area at all times.
• configure, maintain, repair warehouse order selection systems
• Monitor and resolve any issues related to the production printers
• Resolve any scanner configuration issues (settings cleared)
• Resolve any tethered barcode scanner issues (reach & forklift units)
• Process approved "I.T Request" forms which could include:
o Creating new warehouse inventory system user accounts
o Creating new domain/AD accounts
o Creating new email accounts and linking shared folders
o Relocating users and hardware within the facility
o Changing users access within warehouse inventory system
• Other duties as assigned.
Minimum Requirements
• High school diploma or equivalent and relevant certifications
• Ability to work independently
• Ability to work varied schedule including weekend and early morning shifts
• Strong commitment to CUSTOMER SERVICE
• Ability to pay close attention to detail, meet deadlines, and work with difficult individuals or task assignments
• Relate to other people beyond giving and receiving instructions: must get along with co-workers without exhibiting behavioral extremes; perform work activities requiring reasoning, negotiating, instructing, persuading, or speaking with others; and respond appropriately to criticism from a supervisor.
• Knowledge of warehouse operations
• Knowledge of Microsoft Applications
• Knowledge of different warehouse inventory systems
• Inventory Integrity and Analytical Skills
KCM, Inc. excels at connecting the right people with the right company by recruiting and screening talented, hard-working candidates that best suit the individual needs of each of our clients. We maintain a commitment to the businesses we serve and the workforce integral in making those businesses successful.
We are proud to be an Equal Opportunity Employer, and as such we comply with all state and federal anti-discrimination laws. We will gladly provide reasonable accommodation or assistance to applicants or employees upon request. Hire may be subject to passing a drug screen, background check, and employment reference check. We E-Verify. By applying to this position you agree to be contacted by text message and/or phone to set up and conduct a phone interview.
