06/11/2026
Front Desk & Clinic Operations Coordinator
Ballard Family Chiropractic – Effingham, IL
Looking for meaningful, purpose-driven work where your skills are valued and your role truly matters?
Ballard Family Chiropractic is hiring a Front Desk & Clinic Operations Coordinator — a key role for someone who is warm, friendly, detail-oriented, and takes pride in reliable follow-through.
This is more than a typical receptionist position. As a key member of our team, you will work closely with the practice owner to help create an exceptional experience for every patient. Your role will be essential to the day-to-day operations of the clinic, ensuring that systems run smoothly, patients feel cared for, and the practice continues to grow and thrive.
The role
Patient Experience
- Greet patients warmly and create a welcoming clinic environment
- Answer phones, texts, and emails with care and professionalism
- Manage scheduling and patient flow efficiently
- Discuss care plans and collect payments confidently
- Help patients understand care plans and feel supported in their wellness journey
Operations & Growth
- Track clinic statistics and performance metrics
- Manage recall and follow-up systems to protect visit volume
- Monitor schedule gaps and proactively reschedule
- Manage inventory and supplement ordering
- Maintain an organized, clean clinic environment
- Help refine systems and improve office procedures
- Help train future team members as the clinic grows
The ideal candidate
You may be a great fit if you:
- Are naturally happy, warm, and friendly
- Enjoy working with children and are comfortable in a family-centered practice
- Take real satisfaction in completing tasks and following through reliably
- Are detail-oriented and organized by nature
- Communicate clearly and directly, and appreciate direct communication in return
- Can receive feedback without taking it personally
- Are comfortable discussing finances and care plans with confidence
- Are self-motivated and solutions-focused
- Can maintain attention to detail in a busy environment
- Experience in a medical, chiropractic, dental, or wellness setting is preferred
- Have an interest in natural health and holistic wellness, which is a strong plus
If people often describe you as reliable, organized, and good with people, you will likely thrive in this role.
Compensation & benefits
Pay: $18–$22 per hour, depending on experience and responsibility level
Performance bonuses available after training, tied to clear measurable outcomes such as reducing unscheduled patients, maintaining strong collection accuracy, and supporting clinic systems well.
Holistic health benefits for you and your family (typically $10,000+ annual value):
- Unlimited free chiropractic adjustments for you and your immediate family
- All supplements at our cost
- Free functional medicine consultations
- Laboratory and specialty testing at our cost
Schedule & lifestyle
- 3 patient days per week: Monday, Wednesday, Friday
- 8:00 AM – 6:00 PM
- Summer hours June through mid-August are typically 8:00 AM – 5:00 PM
- No mandatory holiday work
- Flexible time-off culture based on team needs
Growth opportunities
- Paid time off available with longevity in the practice
- Opportunity to grow as the clinic grows
- Direct mentorship from the practice owner
- A role where your reliability and follow-through have a visible impact every day
Hours & locationHours:
Monday, Wednesday, Friday as listed above
Location:
In person – Effingham, IL
How to apply
Please email your resume to [email protected] with the subject line: Front Desk – I love details
In the body of your email, include:
- 3–5 sentences explaining why this specific role in a holistic wellness practice interests you
- One example of a time you caught a mistake or prevented something from slipping through the cracks because you were paying attention
Applications without both items will not be considered. No phone calls about this position, please.
About us
Ballard Family Chiropractic has served Effingham for 14 years with a focus on holistic, natural healthcare for families. Our core values are integrity, dedication, compassion, and fun.
We believe in vitalistic chiropractic care, individualized care, and supporting patients through whole-family wellness journeys. Team members are not just employees — they are part of the mission and receive the same level of care and attention that patients do.
