03/24/2025
THE VA NETWORK
WE ARE HIRING - ROLE - Technical Support Specialist
For Filipino applicants only.
If you are passionate about automation, API integrations, and technical support, we’d love to hear from you! Apply today and help us optimize real estate operations with cutting-edge technology.
In this role, you will be a key player in improving our automation processes and providing technical assistance.
Your daily tasks will include:
• Managing and optimizing Zapier and n8n workflows to automate internal and client processes.
• Troubleshooting API integrations and resolving issues related to third-party tool connections.
• Providing front-end customer support, assisting clients with automation setup, and troubleshooting integration errors.
• Collaborating with internal teams to identify workflow inefficiencies and propose automation solutions.
• Writing clear technical documentation and guides for non-technical users.
• Implementing light coding solutions (JavaScript, Python, or similar) to enhance automation capabilities.
• Monitoring and maintaining integration health to ensure seamless operations.
Required Skills & Experience
To succeed in this role, you should have:
• At least 2 years of experience working with Zapier, n8n, including complex workflow automation.
• Familiarity with API integrations, including making API calls and working with webhooks.
• Basic coding knowledge (JavaScript, Python, or other scripting languages).
• Experience in front-end customer support, preferably in a technical environment.
• Problem-solving mindset, with the ability to analyze issues and implement efficient solutions.
• Strong communication skills, with the ability to explain technical concepts to non-technical users.
• Experience with CRM and real estate software tools (a plus, but not required).
✅ Permanent Work From Home
✅ Full time/ 8hrs a day
✅ US Time zone
✅ Fixed weekends off
✅ Competitive Pay
✅ Weekly payout
Send us your CV/Resume (in pdf) at: [email protected]
Subject Line: "Your name - Technical Support Specialist"