Arena Technical Resources

04/05/2023

ATR had a blast celebrating this past weekend in Washington DC!

Good times, great activities, and the best people!

02/10/2020

Our company is in need of an Admin Assistant for a year long contract, with the possibility of being brought on as a full time employee.

SUMMARY
Supporting Field Service Representative team members, ordering parts, gathering data and compiling customer reports in a fast paced environment.

ESSENTIAL DUTIES AND RESPONSIBILITIES
-Order parts as requested by FSR
-Handle and type complex confidential material.
-Review outgoing material and correspondence for accuracy and format. Originate letters and memos using independent judgment and initiative.
-Prepare reports and special projects as directed. Compile reports by entering and retrieving data from multiple systems and resources.
-Act as PLRS time coordinator.
-Daily contact with customers, service providers, executives, senior managers, etc. (in person, via telephone, e-mail or fax).
-Prepare invoices for payment.
-Other duties as assigned.

BASIC QUALIFICATIONS
-Associate's degree
-2-plus years related experience
-MS Office, specifically Excel
-Excellent communication skills

01/20/2020

The Technician will support senior technicians and engineers in testing vehicles and parts/components, performing configuration changes and repairs of vehicles and test stands, and following appropriate engineering procedures, standards, and specifications. This role may also provide support in the fabrication and assembly of vehicles and related systems/sub-systems. The objective is to validate new product designs as part of new product development as well as resolve issues on sustaining products.

MINIMUM QUALIFICATIONS:
-Technical Diploma with three (3) years of experience in engineering or equivalent*.
-Knowledge of automotive and mechanical terms.
-A Commercial Driver’s License (CDL) or a Telehandler and AWP operator license.

11/20/2019

SUMMARY - Edits, enters data and balances payroll-reporting forms from which a database of participant service credits and employer contribution history is established and used for pension benefit calculations.

DUTIES & RESPONSIBILITIES

-Review payroll reporting forms and identify issues related to missing information, plan eligibility, contribution rate changes, and significant receipting differences
-Enter employer and participant detail from payroll reporting forms into an online computer system
-Balance employers’ total figures for hours worked and wages earned with the participant detail
entered
-Verify data entered with hard copy, compare dollars received with dollars owed, and take action to resolve any discrepancies
-Research files on open issues, generate written correspondence or use the telephone for clarification of payroll reporting problems and take corrective action when replies are received
-Make corrections to employer and participant computer files to clear accounts receivable records
-Maintain files of information for assigned collection areas to assist in processing payroll reports
-Research correspondence files, payroll reports, microfilm, microfiche and system record to determine the correct information for employer and/or participant system files, i.e., Federal Identification Number or Social Security Number discrepancies

QUALIFICATIONS/REQUIREMENTS

-Ability to learn new procedures and adapt to changes in procedures
-Ability to learn system screens used on a day to day basis
-Ability to read and comprehend memos, reports, technical manuals and form completion instructions
-Ability to communicate professional, politely, clearly and effectively both oral and written with participants, employers, coworkers and management
-Ability to read, comprehend and apply plan rules for employers and participants
-Ability to manage time and/or projects to meet deadlines and production goals
-Ability to work as a productive and supportive team member
-Ability to add, subtract, multiply, and divide all units of measure. Perform the four operations with like or common fractions and decimals. Compute ratios, rates, and percents. Perform arithmetic operations involving all American monetary units
-The ability to operate data entry equipment and electronic calculator with a high level of speed and accuracy or to achieve the clients standard skill level for operating this equipment within the probationary period
-Ability to gather information from several sources and apply that information to a decision making process
-Proficient in the use of a personal computer (especially in Windows, and other word processing and spreadsheet programs in Microsoft Office)
-Ability to sit for extended periods of time
-Ability to perform repetitive or short-cycle work
-Ability to work and concentrate in an open area with some noise
-Strong organizational skills with aptitude for detail work
-Ability to focus on details

A company that cares about you and your growth;

-Interview Process; will begin with a pre-qualification call and then a couple of tests (such as typing speed, 10-key speed, Grammar, Alpha-Numeric Data Entry, etc). Once test results return you are sent over for official consideration. You will then be brought in for an onsite test and in-person interview. Decisions will be made shortly after the in-person interview.
-MUST PASS TESTS (80%>) IN ORDER TO BE SUBMITTED
-Pay for first 6 months is 15/hr, after which time pay is 26/hr with union benefits
-Medical, Prescription, Vision, Dental coverage (and more)
-401K Plan
-Pension Plan
-Tuition Reimbursement
-Vacation days increase as you accrue time with the company; starts with 6 days PTO, 13 days of Sick leave, 2 days of Personal Leave, and 13 holidays
-…And more!
-Average tenure is 18 years, this is a company that will invest in your long-term growth!

07/16/2019

Job Brief
We are looking for a skilled Auto Mechanic to maintain and repair vehicles. You will be responsible for troubleshooting issues and fixing them aiming to maximum reliability and functionality.

An excellent auto mechanic has good eye-hand coordination and manual dexterity. They are well-versed in complex mechanical or electronical systems of vehicles and have excellent problem-solving abilities. They must also be good communicators to provide advice to customers.

Responsibilities

- Inspect vehicle engine and mechanical/electrical components to diagnose issues accurately
- Inspect vehicle computer and electronic systems to repair, maintain and upgrade
- Conduct routine maintenance work (replacing fluids, lubricating parts etc.) aiming to vehicle functionality and longevity
- Schedule future maintenance sessions and advise motorists on good vehicle use
- Repair or replace broken or dysfunctional parts and fix issues (e.g. leaks)
- Provide accurate estimates (cost, time, effort) for a repair or maintenance job
- Keep logs on work and issues
- Maintain equipment and tools in good condition

Requirements

- 5+ years of proven experience as auto mechanic
- Excellent knowledge of mechanical, electrical and electronic components of vehicles
- Working knowledge of vehicle diagnostic systems and methods
- Ability to handle various tools (e.g. pliers) and heavy equipment (e.g. lift)
- Willingness to observe all safety precautions for protections against accidents, dangerous fluids, chemicals etc.
- Excellent physical condition
- High school diploma is preferred; Certification from a vocational school or completion of apprenticeship is preferred
- Valid certification (e.g ASE) is a definite plus

06/28/2019

Job Title: Administrative Assistant
Job Location: Oshkosh, WI

Job Description:
Provide turnkey administrative support at all stages of proposal development. Assists in the development of tracking tools, monitors and reports team progress, facilitates optimized team collaboration and work flow efficiency, organizes major proposal review events, facilitates proposal review process, and guides team work flow. Works closely with proposal management to build proposal development schedule and drive deadline accountability to ensure timely and high-quality proposal product.

Responsibilities:

1.Assist Proposal Manager with team coordination and communication requirements
2.Assist in the establishment of the proposal facility, including hardware and software resources required for proposal team
3. Onboard proposal contractor support and assist with training process
4.Track distribution of solicitation books and distribute hard copy updates as requested
5.Assist in development of responsibility and compliance matrices
6.Establish and maintain proposal “storyboard” walls
7.Assist proposal writing team members with researching and accessing narrative and graphic resources
8.Support process for pre-submittal questions to the government/customer
9.Support customer requested clarifications process post-submittal

Critical skills/qualifications are:
-Exceptional attention to detail
-Proficiency in Microsoft Office Suite (Word, PowerPoint, Excel, Project)
-Typing skill 50 wpm
-Associates Degree in related field (IT, Business)
-5+ years administrative experience in fast-paced, deadline-driven environment
-Outstanding communication skills
-Strong organizational skills
-Willingness/availability to work long hours as necessary

06/28/2019

SUMMARY
Provide leadership and direction to exceed quality standards and customers’ expectations with continuous improvements to reduce labor and material costs.

ESSENTIAL DUTIES AND RESPONSIBILITIES
1.Ability to prioritize and multitask effectively in a fast-paced work environment.
2.Good verbal and written communication skills.
3.Review, create, maintain and approve warranty claims through use of a warranty repair database.
4.Work cross functionally to identify and resolve repetitive warranty claims.
5.Ability to manage and assign work load to field service representatives.
6.Make contact with customers to schedule a Service Technician to perform warranty repairs on the road.
7.Exhibit good computer skills using JDE and Microsoft Office systems.
8.Basic understanding of vehicle maintenance.
9.Perform other duties as assigned.

02/05/2019

Field Service Technician

BACKGROUND:

The Field Service Technician will report to the Regional Operations Manager and will participate as part of a team to drive the success of the region by working cross-functionally with customer support, internal and external IT groups, customers, subcontractors and suppliers to ensure timely and efficient completion of projects and initiatives and maintain system uptime.

BASIC FUNCTION:

The core responsibility of the Field Service Technician is:

•Installing, maintaining, troubleshooting, and repairing electronic systems and peripherals (Video, Intrusion, Access Control) at customer locations throughout the region

Success for the Field Service Technician role is measured by:
•Meeting customer needs and addressing customer service issues promptly
•Proactively communicating with customers and team members
•Prioritizing service demands and project deadlines effectively
•A positive and collaborative style

SUPERVISORY RESPONSIBILITIES:

The Field Service Technician may be required to direct, influence, and track the activities and tasks of other peer-level or less senior technicians and work in association with central support teammates to address issues across the region.

ESSENTIAL RESPONSIBILITIES:

Perform preventative installation, maintenance, troubleshooting, and repair of electronic systems and peripherals (Video, Intrusion, Access Control) to effectively bring projects in on time and on budget and/or to clear services requests in a timely manner.

•Ensure all service, program, and project documentation is completed accurately and on time
•Meet project deadlines for all assigned projects within the region
•Establish near 100% up-time performance for hardware within the region
•Reduce time-to-resolution of assigned service calls
•Proactively complete unscheduled preventative maintenance on assigned sites within the region
•Work to continuously improve service and installation processes, methods, templates, etc.
•Comply with and support all corporate and departmental policies and procedures
•Maintain accurate inventory and document field activities

11/27/2017

Happy Monday!

11/24/2017

11/10/2017

Thank you for your service.