08/20/2026
If AI helps us hire faster but not better, I think we’ve missed the point.
I’ve been asked some version of the same question over and over this summer: What keeps you up at night professionally?
There isn’t one answer. But I keep coming back to this…
We’re making increasingly consequential decisions about people while simultaneously trying to make those decisions faster, cheaper, and increasingly automated.
And to be clear, I’m not anti-AI. Literally the opposite. I use it. I embrace it. I believe it’s going to transform how we work. I mean…it already is.
But I also think we’ve started confusing efficiency with improvement.
Technology can absolutely make a great hiring process even better. I’ve experienced that as a recruiter, leader, consultant, AND job seeker.
But here’s the thing…
It can also make a broken process scale faster.
AI doesn’t fix a flawed hiring process. It can just help us repeat the same mistakes more efficiently.
We still have bias in hiring. We still have inaccessible processes. Candidates are still being ghosted. Interview processes are still longer than they need to be. And people are still being evaluated against vague criteria that can mean something completely different depending on who’s doing the evaluating.
Now we’re layering AI into many of those same processes.
Job seekers aren’t just adapting to AI. They’re being evaluated by it, interviewed through it, and sometimes looked down on for using the very same technology to create their resumes and cover letters.
That’s a conversation I think we need to be having.
Because there is still a HUMAN BEING on the other side of every application, interview, assessment, rejection, offer, and hiring decision.
Technology should help us make better decisions about people. Not simply make people decisions faster.
I had the chance to talk about this and so much more with Laura Mazzullo on WRKdefined’s Practitioners Corner podcast. Like every conversation Laura and I have, it felt like it ended about thirty minutes too soon.
If you listen, I’d love to know what resonates with you.
🔗: https://podcasts.apple.com/us/podcast/lets-talk-about-intention-and-impact-in-talent-acquisition/id1739883257?i=1000784169354
And I’m genuinely curious…
Where have you seen technology actually improve the human experience at work?
Not just make something faster or cheaper for the business. Where has it made something BETTER for the job seeker, candidate, new hire, employee, or customer?
I’d love to hear your examples because I think that’s a measure we should be paying a lot more attention to as an HR and Recruiting community.