Customer Service is much more than handling incoming calls at your call center. At ValuedCS, we offer support to your customers through the channels most relevant to them:
Voice (phone or call back requests)
Email
Web tickets through platforms such as Zendesk or FreshDesk
Live chat
Co-browsing for support
SMS, fax, regular mail
Social media
In today’s hyper-connected world, we are dedicated
to providing your customers with answers or support anywhere they are located. We monitor social media platforms, like Twitter and Facebook using Zendesk and/or Hootsuite, and solve issues that turn clients into brand ambassadors. Leave your call center in good hands with us! We can build a custom made Customer Service solutions from the ground up. Schedule your FREE consultation and see how we can help you! We can build a custom made solution from the ground up or manage your existing call center. Our recommended platform to handle email and support tickets is Zendesk, For live chat, we use either LiveChat or Zopim depending on specific needs of your live chat customer service. Phone calls can also be handled inside Zendesk to save you 100’s of dollars from using other call center platforms with Zendesk. Schedule your FREE consultation and see how we can help you or start a live chat with an agent today! We are based in the United States and our agents are located all over the world to suit language and time zone needs of our clients. Please note Pricing is not available via live chat only via our consultation phone call.
