Procedure Solutions Management, LLC

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Procedure Solutions Management, LLC Procedure Solutions Management integrates the three pillars of human performance: leadership, procedures, and training. Areas of Services
I.

Where most providers specialize in one discipline, we strengthen the whole system, because a weakness in any one undermines the others. Procedure Solutions Management, LLC (PSM) began operations in May 2008 and is proudly certified as a woman-owned small business. Services
PSM provides staffing, consulting, and training services specifically designed to improve human performance through the use of rule-based procedures and processes in a managed risk-based approach. Professional Staffing (Temporary and Permanent Placement)
II. Procedure, Document, and Guideline Consulting
III. Work Management Support
IV. Human Performance Technical Training

AI is a powerful drafting assistant. It is not a procedure authority.That was the message our Founder and Chairman, Stev...
10/21/2026

AI is a powerful drafting assistant. It is not a procedure authority.

That was the message our Founder and Chairman, Steve McCord, brought to the LNG Innovation & Workforce Stage at the 2026 Americas LNG Summit in Lake Charles.

In his session, “The Illusion of Competence: Why AI-Generated Procedures Pass the Visual Test but Fail the Human Performance Test,” Steve put two AI-written versions of the same tagout procedure side by side and walked the room through what a trained writer would catch before either one reached the field.

Three takeaways:
1. Generating is not validating. A procedure can look clean, structured, and confident and still fail the person using it.
2. Some failure modes are beyond AI’s reach, from cognitive load calibration to decision point clarity, conditional logic, and the placement of warnings.
3. Duty of Care does not transfer to the tool. The professional who signs off on a procedure is accountable for its fitness for use, not the software that drafted it.

AI can draft a procedure that looks finished. It cannot validate one.

We’ve gathered Steve’s talk, our Spot the Error Trap challenge, and our other takeaways from the week into one recap: https://hubs.ly/Q04BVfr80

Thank you to Americas LNG Summit & Exhibition and to everyone who joined us on the Innovation & Workforce Stage.

10/17/2026

After enough years of investigating incidents, you stop being surprised by the mistakes and start being surprised by the conditions.

When a critical error happens in a high-hazard environment, the question shouldn't be "Why did they do that?" It should be "What made that possible?"

The answer we've found is that it almost always lives in one of three systems: Procedures, Training, or Leadership.

We call that the Performance Equation, and it's the framework underneath everything we write, build, and teach here.

That's why we designed a two-hour, self-guided online course you can take at your own pace.

When procedures, training, and leadership work as a single system, they become the foundation for safer, more reliable operations. When one is weak, the other two carry a risk they were never designed to hold.

Learn more by enrolling with this link: HERE

10/17/2026
10/17/2026

We're proud to announce that we will be exhibiting at the Americas LNG Summit & Exhibition in Lake Charles, LA from October 13-15. Come find us at Booth B34.

Soon we'll share Steve's speaking topic, details about our new booth display, and more about what makes this a great conference to attend.

If you'll be there, come find us! We'd like to meet you.

10/15/2026
Final day at the Americas LNG Summit, and we saved the best for last.This afternoon at 4:00 PM, our founder Steve McCord...
10/15/2026

Final day at the Americas LNG Summit, and we saved the best for last.

This afternoon at 4:00 PM, our founder Steve McCord takes the LNG Innovation & Workforce Stage alongside Drake LeBlanc of HASC for "Workforce development, competency & training." With new trains coming online across the Gulf Coast, the industry is about to put a lot of new people in front of a lot of new procedures. Steve will talk about what it takes to make sure they are ready on day one.

Before or after the session, find us at Stand B34. Try the Spot the Error Trap challenge, take the two-minute Procedure Risk Check, or just come say hello. We would love to meet you before the floor closes at 5:30.

You're covering the equipment. Who will cover the people?That's the question we brought to Lake Charles. The Americas LN...
10/14/2026

You're covering the equipment. Who will cover the people?

That's the question we brought to Lake Charles. The Americas LNG Summit & Exhibition opens today, and our team is ready at Stand B34.

Stop by and try our Spot the Error Trap challenge: four procedure steps, one hidden trap... or is there? Then talk with our founder, Steve McCord, about leadership, procedures, and training, the three pillars of human performance.

Can't make it to the booth? Catch Steve tomorrow, October 15, at 4:00 PM on the LNG Innovation & Workforce Stage.

Here is your last chance to get training for your PPA Writer Certification exam in 2026. Our final public course of the ...
10/09/2026

Here is your last chance to get training for your PPA Writer Certification exam in 2026. Our final public course of the year begins next Tuesday and registration is almost over.

Join our team of authorized instructors for this in-depth preparation for the PPA Writer Certification exam, taught to the all-new Rev 4 of the PPA standard. If getting current on Rev 4 has been on your list, register today and you can still join us.

Fall: October 13-15 + 20-21
(Next available class is in January of 2027 and registration is available.)

Register now and you can be a part of our Fall class:
https://hubs.ly/Q04zL6dg0

If building real procedure writing skill is on your list this year, this is the time to act, and not just because the pr...
10/02/2026

If building real procedure writing skill is on your list this year, this is the time to act, and not just because the price goes up tomorrow.

This is our last PPA Writer Certification Training of the year. In two weeks, you will learn what separates a procedure that simply reads well from one that keeps people safe when it counts: performance modes, error traps, and the human-factors discipline behind the Procedure Professionals Association's all-new Rev 4 standard.

This last course runs October 13-15 and 20-21, so there is still time to register and join the final class of the year. If you can't make it, our next available course is scheduled for January of 2027.

One more reason to move today: Our $30 off limited-time offer ends tomorrow, where the price for registering during the last week of enrollment goes up to $800.

Register now at $770 to save and we'll see you in class!
https://hubs.ly/Q04z0Q1s0

A procedure that looks right and a procedure that is right are two different things. Knowing the difference is a skill, ...
09/28/2026

A procedure that looks right and a procedure that is right are two different things. Knowing the difference is a skill, and it is one you can learn how to master with us.

If building that skill is on your list, for yourself or your team, now is the time to act.

Our final PPA Writer Certification Training of 2026 is just a couple of weeks away. Take this opportunity to get the training and certification you need before the end of the year.

Register at https://hubs.ly/Q04ys6vN0

Address

4755 SE Dixie Highway #566
Port Salerno, FL
34992

Opening Hours

Monday 9am - 5pm
Tuesday 9am - 5pm
Wednesday 9am - 5pm
Thursday 9am - 5pm
Friday 9am - 5pm

Telephone

(800) 278-8904

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