06/11/2026
Export Customer Service Representative II in Olive Branch, MS.
$20/HR | 8:00am- 5:00pm, Monday thru Friday.
+ A benefits package including health insurance (medical, dental, and vision).
Apply Here: https://loom.ly/LD6DgC8
Duties and Responsibilities:
- Provides customer support regarding order fulfillment, company policy and other information as requested. Ensures proper processing of all orders, phone calls, credit requests, and other functions within specified department standards.
- Interacts with customers regarding order placement, follow through, error issues.
- Responds to inquiries regarding the status of customer orders.
- Directs customers to the correct source for non-customer service issues including but not limited to credit issues and technical support.
- Expedites and communicates with assembly processing, Production Control, Shipping Department, Customer Care Centers, and Buyers to ensure adequate fill rates and shipment of orders
- Identifies problems and takes corrective action by communicating with co-workers and management.
- Customer Service Rep II is required to follow departmental policies, procedures, and objectives.
- Participate in training and development programs designed for improved customer service.
- Experience with international shipping and receiving documents
Requirements and Qualifications:
- Associates degree, technical school or equivalent work experience; proficient data entry skills with minimal errors.
- Knowledge in Microsoft software products (Excel, Word), Lotus Notes, is essential. Proficiency in SAP is a plus.
- Knowledge of export documentation requirements required.
- Must possess knowledge of product lines, part numbers for automotive and diesel engines and how engine parts function within them.
- Use of catalogs to help customer find correct parts and sets
- Ability to read, to write, and speak English and/or Spanish. Must possess ability to communicate effectively both orally and in writing with persons at all levels of the organization.
- Ability to apply concepts of basic business math.
Visit or call us today:
Address: 7161 Hacks Cross Rd.
Olive Branch, MS. 38654
Phone: 662-985-6690
Req ID:JH92229068