06/03/2026
Now in 2026, most HR Departments are in the same place: they know AI is something they should be thinking about, but they’re not exactly sure where to start. And honestly, that’s not a bad place to be. It just means you have the opportunity to introduce AI into the department in the right way instead of jumping into tools that may or may not make sense for your organization.
Where I see organizations get off track is when they start with the technology. They’ve sat through a webinar, a class, or a demo, heard what another company is doing, or feel pressure to “do something with AI,” so they go looking for a solution before they’ve clearly defined the problem. In most cases, that leads to a lot of activity but not much real impact.
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