01/04/2025
🚨 𝗩𝗮𝗰𝗮𝗻𝗰𝘆 🚨
HOTELS AND RESORTS
𝗙𝗼𝗼𝗱 & 𝗕𝗲𝘃𝗲𝗿𝗮𝗴𝗲 𝗠𝗮𝗻𝗮𝗴𝗲𝗿
𝐉𝐨𝐛 𝐃𝐞𝐬𝐜𝐫𝐢𝐩𝐭𝐢𝐨𝐧:
The Food & Beverage (F&B) Manager is responsible for overseeing and managing all aspects of food and beverage operations, ensuring excellent customer service, high-quality offerings, and efficient operations. This includes managing staff, budgets, menus, and compliance with health and safety standards while achieving financial objectives.
𝐎𝐩𝐞𝐫𝐚𝐭𝐢𝐨𝐧𝐚𝐥 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭:
• Plan, organize, and manage daily food and beverage operations.
• Ensure all service standards and quality expectations are consistently met or exceeded.
• Collaborate with chefs and kitchen staff to optimize menu planning and food preparation.
𝐅𝐢𝐧𝐚𝐧𝐜𝐢𝐚𝐥 𝐎𝐯𝐞𝐫𝐬𝐢𝐠𝐡𝐭:
• Develop and manage budgets, control costs, and maximize profitability.
• Monitor and analyze sales, revenue, and expenses to implement strategies for improvement.
• Maintain inventory levels and reduce wastage.
𝐓𝐞𝐚𝐦 𝐋𝐞𝐚𝐝𝐞𝐫𝐬𝐡𝐢𝐩:
• Recruit, train, and supervise F&B team members, including servers, bartenders, and kitchen staff.
• Conduct performance evaluations, provide feedback, and implement staff development programs.
• Foster a positive and collaborative work environment.
𝐂𝐮𝐬𝐭𝐨𝐦𝐞𝐫 𝐒𝐞𝐫𝐯𝐢𝐜𝐞:
• Ensure a high level of customer satisfaction by monitoring service quality and responding to guest feedback.
• Address complaints and resolve issues promptly to maintain a positive guest experience.
𝐌𝐞𝐧𝐮 𝐚𝐧𝐝 𝐁𝐞𝐯𝐞𝐫𝐚𝐠𝐞 𝐌𝐚𝐧𝐚𝐠𝐞𝐦𝐞𝐧𝐭:
• Work with chefs and beverage suppliers to design innovative, seasonal, and cost-effective menus.
• Stay updated on food and beverage trends to enhance offerings and maintain competitiveness.
𝐇𝐞𝐚𝐥𝐭𝐡 & 𝐒𝐚𝐟𝐞𝐭𝐲 𝐂𝐨𝐦𝐩𝐥𝐢𝐚𝐧𝐜𝐞:
• Ensure compliance with all health, safety, and sanitation standards and regulations.
• Conduct regular audits and inspections to maintain cleanliness and safety in all areas.
𝐌𝐚𝐫𝐤𝐞𝐭𝐢𝐧𝐠 𝐚𝐧𝐝 𝐏𝐫𝐨𝐦𝐨𝐭𝐢𝐨𝐧𝐬:
• Collaborate with the marketing team to develop and execute promotions, events, and campaigns.
• Analyze market trends to attract and retain customers.
𝐐𝐮𝐚𝐥𝐢𝐟𝐢𝐜𝐚𝐭𝐢𝐨𝐧𝐬:
• Minimum of 5-8 years of experience in food and beverage management or a similar role.
• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Financial acumen, with experience managing budgets and costs.
• Proficiency in using F&B management software and tools.
• Creativity in menu planning and event ex*****on.
• Degree in Hotel Management or related field
• Previous experience in a Food & Beverage or Kitchen Management role
• Strong commercial/business acumen
• Passion for leadership and teamwork
• Passion for operational excellence
• Good communication skills both verbal and written.
𝐀𝐝𝐝𝐢𝐭𝐢𝐨𝐧𝐚𝐥 𝐈𝐧𝐟𝐨𝐫𝐦𝐚𝐭𝐢𝐨𝐧:
𝐏𝐡𝐲𝐬𝐢𝐜𝐚𝐥 𝐝𝐞𝐦𝐚𝐧𝐝𝐬 𝐑𝐞𝐪𝐮𝐢𝐫𝐞𝐦𝐞𝐧𝐭𝐬:
• Must be able to lift/pull/push at least 23kg of weight.
• Ability to bend, rotate and reach frequently.
• Ascending/descending stairs or ladders safely.
• Ability to maneuver through/in/around small and/or confined areas within the kitchen areas.
• Must be able to maintain both static and dynamic standing balance to complete various duties associated with job.
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