01/20/2021
A successful applicant should meet the following requirements…
• Ability to deliver high quality documentation paying attention to detail
• Ability to quickly grasp complex technical concepts and make them easily understandable in text and pictures
• Excellent written skills in English
• Strong working knowledge of Microsoft Office
• Knowledge of banking and/or financial industry
• College or University student working towards a degree in finance, banking, engineering or business
What we need from you…
• Work with internal teams to obtain an in-depth understanding of the product and the documentation requirements
• Produce high-quality documentation that meets applicable standards and is appropriate for its intended audience
• Write easy-to-understand user interface text, online help and developer guides
• Create tutorials to help end-users use a variety of applications
• Analyze existing and potential content, focusing on reuse and single-sourcing opportunities
• Create and maintain the information architecture
• Write or revise supporting content for products
• Edit material prepared by other writers or staff
• Incorporate animation, graphs, illustrations, or photographs to increase users’ understanding of the material
• Select appropriate medium, such as manuals or videos, for message or audience
• Standardize content across platforms and media
• Collect user feedback to update and improve content
