02/20/2018
Front Desk Agent
Hampton by Hilton
Found on Indeed.com
Job Overview:
A front desk agent is the first face a guest sees when they walk into our hotel. Therefore, the agent is to be highly motivated, provide outstanding guest service, have a professional attitude and a friendly smile. Must also have good organizational skills, effective conflict management and decision making, ability to use a variety of computer applications, working knowledge of the facility, services and local area. Must be able to work effectively in a team environment.
Duties:
Process guest arrivals and departures, including all necessary payments
Handle & coordinate room assignments and pre-arrivals
Handle guests' concerns, with follow-up on resolutions
Offer referral for services and handle requests for information
Assist with the check-in and check-out of groups and tours
Assist other departments as required
Must be flexible (on call)
Must be available to work nights, weekends, and/or holidays.
At Hampton, we offer Friendly, Authentic, Caring, and Thoughtful service! If this is you,
Please apply in person at the Hampton Inn 248 Town Center Rd Painted Post NY 14870
EOE/M/F/H/V
Job Type: Part-time
Required experience:
Phones: 1 year
Guest Service: 1 year
Required education: High school
Required shifts:
Morning, Mid-Day, Evening, Graveyard
