08/09/2022
Responsibilities:
Leads the design and management of highly complex technology solutions for multiple hospitals within an account that incorporates clinical, operational, and technical requirements. Applies systems engineering principles to solve problems and protect the organization from risks in real-time. Leverages deep expertise in clinical workflows, medical technology, IT, and cybersecurity to advise technology decisions that ensure optimal patient safety and business outcomes. Is primarily responsible for leading cybersecurity initiatives and management of cybersecurity tools.
Typical Knowledge & Skills:
Strong Analytical Ability – aggregation of complex data sets, sorting of data into logical segments, identification of relevant data trends, a summary of findings, executive-level display of data insights
Translation of Data into Strategy – ability to develop core components of a robust strategy with minimal direction, the connection of data evidence & outcomes to progress towards defined goals, adjust strategy based on data, identify opportunities for improvement or pivot
Strong Understanding of Clinical Workflows – the ability to identify the impact of a change on patient safety, risk, and delivery of patient care, including the efficient use of medical technologies, common challenges and threats in the clinical environment, understanding of infection control and safety protocols in the clinical setting, some knowledge of vital clinical metrics.
Software and Server Management – knowledge and experience with hands-on management of highly technical and sensitive hardware and software used to support the delivery of patient care, including the daily management of critical components to ensure high uptime and availability, some experience with the triage and troubleshooting of highly technical scenarios, some ability to oversee the response to both planned and unplanned downtime of crucial components
Change Management – ability to engage stakeholders proactively to plan for change, monitor progress and identify red flags, empathize and support stakeholder response to change, and promote positive outcomes and benefits.
Technical Support - 60%
Advises hospital on highly technical and specialized new product selection, including technical, functional, and cybersecurity features to meet strategic objectives.
Supports highly complex projects to expand the connectivity of medical devices to the hospital network
Leads Quality Testing for accuracy and completeness of critical data elements in the asset inventory
Leads specialized management of the IoT Security Solution, including review of alerts and development of remediation plans
Builds advanced remediation plans for security alerts and incidents in alignment with enterprise & device manufacturer guidance
Builds advanced strategy for planned security patching of medical devices in alignment with enterprise strategy
Leads urgent and high-visibility cybersecurity activities such as response to a zero-day vulnerability
Performs Business Impact Assessments (BIAs) to understand the impact of technology projects and cybersecurity controls
Leads Risk Assessment for assets and overall HTM portfolio for the hospital
Leads upload & management of collected critical data elements in the asset inventory
Stays current on emerging technologies and advises on technology innovation initiatives or evaluations
Program Support - 20%
Leads the collection and management of program performance data for leadership reporting
Supports stakeholder management as cybersecurity and process SME
Advises on change management needed to implement a cybersecurity strategy
Supports cybersecurity audit activities in alignment with enterprise strategy & audits
Supports hospital audits or surveys requiring cybersecurity input, including HIPAA and JCO
Training - 10%
Supports HTM cybersecurity education & awareness for hospital leadership as needed
Support HTM cybersecurity education & awareness for HTM teams
Participates in industry cybersecurity workgroups and forums as a representative.
Completes mandatory technical and non-technical training
Regulatory and Compliance - 10%
Supports the completion of local cybersecurity audits using enterprise cybersecurity guidelines
Advises on hospital audits involving cybersecurity, including HIPAA and Joint Commission
Advises on enterprise cybersecurity audits in alignment with enterprise leadership
Leads completion of remediation plans within a timely manner
Core Competencies:
· Resourcefulness
· Manages Ambiguity
· Collaborates
· Drives Results
· Optimizes Work Processes
