06/01/2026
Rideshare crashes are not always handled like regular car accidents. If you were hurt as a passenger, another driver, a pedestrian, or even a rideshare driver, one of the first questions is: What phase was the Uber or Lyft driver in when the crash happened?
The insurance coverage may depend on whether the driver was:
• Logged out of the app
• Logged in and waiting for a ride request
• Matched with a rider and driving to pick them up
• Actively transporting a passenger
Each phase can affect which insurance policy applies and how your claim should be handled.
At Panchenko Law Firm, we investigate the insurance phase, trip records, app status, crash reports, medical records, witness statements, photos, video, and any available UM/UIM coverage. These details can matter when insurance companies try to shift responsibility or undervalue your claim.
If you were injured in an Uber or Lyft accident in Charlotte, do not rely on the insurance company to explain your rights.