ShareCare Philippines Recruitment

02/27/2023

Urgent! ‼️‼️‼️

We are looking for Appointment Setters to assist with CareLinx's Caregiver or Nurse OnDemand lines of business. CareLinx is a healthcare technology platform that connects facilities with medical professionals, and CareLinx provides support and guidance to these facilities during the candidate search, interview, and hiring process. This support includes searching for viable candidates, setting up interviews, and helping with the completion of the hiring process and invoice payments.
As an Appointment Setter, you will schedule appointments between sales closer and prospective clients.

Responsibilities:
- Contact new and existing facilities to meet and exceed sales objectives.
- Contributes to team effort by accomplishing related results as needed.
- Participate in sales meetings and up training or sales refresher.
- Prospect and qualify new sales leads
- Answering Facility questions about prices, services, and availability.
- Generate more leads for the assigned business line

Requirements:
- Graduate of any nursing course (or similar) - Preferred
- Proven work experience as an Appointment Setter or similar role
- Top-notch verbal, written, and interpersonal skills
- Outstanding listening skills and attention to detail
- Excellent phone etiquette
- A professional and courteous disposition
- Persuasive and results-oriented

To apply for this job, please complete this form:

View this form on Formsite

02/10/2023

We are looking for 1 Human Resources Supervisor who will collaborate with the Human Resources Team. Application is open to all levels of the company. Human Resources Supervisor will take charge as an important main point of contact between different facets of the business in relation to people's management. He/she will be in charge in executing, implementing and strategizing guidelines and procedures which Human Resources Department.

Qualifications:

⦁ A Degree in Accounting/Finance or Human Resource Management is preferred but not required;
⦁ Relevant experience in an HR role;
⦁ Proficient in Microsoft Excel;
⦁ Basic to Mid Skills in other Microsoft platforms such as Word, PowerPoint, Teams, Visio etc.;
⦁ Basic to advanced knowledge in payroll and invoicing;
⦁ Proficiency and critical thinking from basic to advanced mathematical equations;
⦁ Strong attention to details;
⦁ Goal-driven and solution oriented;
⦁ Outstanding professional rapport;
⦁ Strong leadership skills and the ability to work unsupervised;
⦁ Excellent administrative skills;
⦁ Excellent written and verbal communication skills;
⦁ String moral and ethical code.

Job Functions:

⦁ Investigation and resolving employee relations issues in accordance with company internal policy and business needs
⦁ Implement and improve company guidelines and memoranda;
⦁ Manage and coordinate the performance management process, performance improvement plan process and corrective and disciplinary proceedings;
⦁ Counsel and take part as point of contact with all management and supervisory personnel in contractor relations, compliance requirements, disciplinary process, and other matters of contractors supervision;
⦁ Oversee contractor relations issues;
⦁ Provide day-to-day guidance to leaders and HR Generalists regarding hiring, performance management;
⦁ Reconciliate with Reports Analysts Team with Attendance reports and issues such as unconfirmed, shifts, undertimes, tardiness etc.;
⦁ Work with Program/Senior Manager in allocating headcounts and replacement, HR process improvement and Payroll;
⦁ Administer and supervise end-to-end process in Payroll (Invoicing);
⦁ Take control over payroll file maintenance,
⦁ Supervision in bi-monthly creation, modification, integration and dispatch of payroll,
⦁ Incentives, overtimes, bonus and arrears reconciliation,
⦁ Point of contact between Sharecare Accounting Department for payroll payments,
⦁ Responds to contractor's inquiries, issues and problems relating to compensation, incentives, leaves of absence, and ensures timely and appropriate action,
⦁ Be responsible in taking initiatives or supervise in different activities such as monthly huddle and periodical gatherings;
⦁ Provide confidential support/counselling to contractors as needed;
⦁ Supervise in every Human Resources and Payroll deadlines;
⦁ Proactively take part in Hiring and Recruitment process as needed;
⦁ Supervision and decision-making with hiring, onboarding, orientation, termination and offboarding process;
⦁ Accurate supervision in timekeeping;
⦁ Reconciliate with US counterparts with any emerging issues or requests as:
⦁ Onboarding/Offboarding
⦁ Compliance
⦁ Technical Issues
⦁ People Issues
⦁ Payroll Issues
Skillsets/Attributes:
⦁ Soft Skills
⦁ Active Listening & Mentorship
⦁ Learning Capacity
⦁ Negotiation Skills (Conflict Resolution)
⦁ Analytical and Organizational Skills
⦁ Team supervision
⦁ Empathy and Interpersonal Skills
⦁ Positivity along the way
⦁ Decision-making Skills
⦁ Time Management
⦁ Openness to Advice
⦁ Reliability
⦁ Hard Skills
⦁ (Almost) Always on top of New Technologies
⦁ Invoicing/Payroll Management Skills
⦁ Workload Organization
⦁ Staff Development
⦁ Critical Thinking
⦁ Retention and Recruitment Skills

To apply, please complete the form below:
https://fs28.formsite.com/CareLinx/PHL-apply/index.html

01/31/2023

Attention all Sales Professionals! We are currently seeking a motivated and experienced Sales Representative to join our team. If you have a passion for sales, excellent communication skills, and a proven track record of success, we want to hear from you. As a Sales Representative, you will play a key role in driving business growth by developing new opportunities, building relationships with clients, and exceeding sales targets. If you are looking for a challenging and rewarding career in sales, please submit your resume and cover letter for consideration. We can't wait to see what you can bring to the team!

Please complete the form below:
https://fs28.formsite.com/CareLinx/PHL-apply/index.html

01/21/2023

GONG XI FA CAI🎉

01/02/2023

Cheers to the dreams that we fulfilled and to the ones that didn't.

Happy New Year everyone! 🥳

12/27/2022

Hey, you!

We have several work-from-home jobs that you can take a chance on! Take the hassle out of commuting and start working at your own pace and space.

To get started, please complete this form: fs28.formsite.com/CareLinx/PHL-apply/index.html

12/26/2022

Sending everyone our heartfelt gratitude for trusting us. There is no greater joy than having been able to provide Filipinos better lives.

May the peace and blessings of Christmas be yours. Cheers to more years of providing job opportunities.

12/21/2022

Are you interested to earn and work in the comfort of your home?

Be part of our team! We are in need of an Instructional Designer! To apply please complete this form: fs28.formsite.com/CareLinx/PHL-apply/index.html

Essential Duties and Responsibilities:

In this role, The Instructional Designer will work closely with the Quality & Training Department and the Operations team to design, develop, and maintain learning and practicing experiences. The goal is to facilitate learners in acquiring knowledge, skills and competencies in an effective and appealing manner.

Duties will include:

· Define and document learning objectives.
· Conduct research and collaborate with subject experts.
· Develop and design online material and assessment tools
· Create visual, audio and interactive learning tools.
· Analyze existing instructional material and align all training documents for all business lines
· Maintain and edit online learning material and content to optimize learning.
· Contribute to the team culture in a positive manner.
· Other duties as assigned.

Qualifications:

· Graphic design knowledge
· Creativity
· Enthusiasm for learning
· Computer proficiency
· Knowledge of Photoshop & Microsoft Office software
· Familiar with video/audio technology and editing
· Excellent written and oral communication skills
· Understanding of varied learning styles
· Knowledge of assessment and evaluation methods

Rate: $1600-$1800 per month

Preferred start date is on January 2023.

09/15/2022

We're hiring Customer Relations Associate!
To apply for this job, please complete this form: https://fs28.formsite.com/CareLinx/PHL-apply/index.html

Sharecare is the leading digital health company that helps people – no matter where they are in their health journey – unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better.

At Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit www.sharecare.com.

CareLinx is part of Sharecare Inc. and is a leading nationwide network of licensed tech-enabled nurses dispatched on-demand to serve patients in need. Nurse OnDemand, the medical staffing division of CareLinx, leverages our established nationwide network of 500,000 tech-enabled nursing professionals for on-demand dispatch and medical staffing to better serve patients wherever they are, at-home or within healthcare facilities.


Job Summary

Sharecare is seeking a Customer Relations Associate who shall work hand in hand with the Customer Relationship Manager (CRM) to provide support to the operations management on executing brand strategies and campaigns, aid in sales training, and address escalations from a simple customer inquiry, and handling concerns to impending legal cases.


Nature & Scope of Work

Process IR, Case Analysis & Claims.

Approach various team members for further investigation.

Discuss investigation results with the CRM.

Assist the CRM to identify root causes and propose recommendations.

Monthly submission of IR/WC Claims/Legal & Customer Review every 5th of the succeeding month.

Update Library of Escalations (IR/Legal/WC Claims/Customer Review)

Assist the CRM to conduct NPS Survey twice a year and other feedback management system to secure the Voice of the Customer.

Can do quarterly market research on competitors and benchmarking.

Conduct Internal Customer Service Excellence.

Performs other tasks that may be assigned by the superior from time to time.

Specific Skills/ Attributes:

Driven personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines.

Competent, able to use good independent judgment and discretion

Contagious enthusiasm and positive attitude.

Highly organized, provides attention to accuracy and detail, and be able to prioritize activities.

Accomplish multiple tasks in a fast-paced work environment and deal effectively at all levels of the organization.

Calm, can resolve disputes among colleagues and pacify complaining customers.

Qualifications:

1+ years’ experience in client interfacing, handling escalation & legal matters.

Awareness and familiarity in the federal and state legislation, labor laws, FMLA, ADA, Workers' Compensation, other regulatory programs, rules and standards related to programs with health care professionals and facility partners.

Pleasant personality, professional speaking abilities, marketing communications with creative/technical writing and presentation skills.

Proficient in the use of CRM system, Outlook, Google Suite, email & text blasting, and basic graphic designs.

Fast learner, can easily adjust to a new environment.

Sharecare, Inc. and its subsidiaries are Equal Opportunity Employers and E-Verify users. Qualified applicants will receive consideration for employment without regard to race, color, s*x, national origin, s*xual orientation, gender identity, religion, age, equal pay, disability, genetic information, protected veteran status, or other status protected under applicable law.

08/28/2022

We're hiring Onboarding Specialists!
To apply for this job, please complete this form: https://fs28.formsite.com/CareLinx/PHL-apply/index.html

CareLinx is looking for an Onboarding Specialist to assist with CareLinx's Caregiver or Nurse OnDemand lines of business. CareLinx is a healthcare technology platform that connects families and facilities with medical and non-medical professionals, and CareLinx provides support and guidance to these facilities and families during the candidate search, interview, and hiring process. This support includes searching for viable candidates, setting up interviews, and helping with the completion of the hiring process and invoice payments.

Onboarding Specialists are responsible for supporting newly hired healthcare professionals (W2) to organize, streamline, and oversee the onboarding process. This includes communicating company and position details, validating, gathering post vetting paperwork, & setting up payroll profiles in the company’s database.

Essential Job Functions:
Complete accurate and timely post-vetting calls to newly-hired applicants
Provide high-quality employee experience and support via phone and email to candidates regarding their employee onboarding
Ensure follow up tasks are complete, the Onboarding/Welcome call is successfully conducted, and all handoff requirements are met before a candidate transitions to the Nurse Accounts or Fulfillment Team
Gather and process paperwork, like offer letters, contracts, and non-disclosure agreements
Validate, organize, & upload new hire paperwork, credentials, & health records to various platforms
Craft and send emails with information about the company and position, including work schedules, and timesheet submissions.
Set up payroll & third-party/vendor partner profiles

Qualifications:
Proven experience as an onboarding specialist or in a similar role
Experience with payroll standard software & google suites
Basic working knowledge of post-hire onboarding and labor legislation.
The ability to work with sensitive and confidential information.
Solid verbal and written communication skills.
Good organizational and time management skills.
Ability to work as part of a cross-functional team
Strong attention to detail and quality of work