05/29/2026
SEEKING CUSTOMER CARE ASSOCIATE FOR LOCAL MANUFACTURER LOCATED NEAR BARBERTON / NORTON!
FULL-TIME, 1ST SHIFT, IN-OFFICE POSITION
START WORK ASAP, GET PAID WEEKLY!
Job Summary: Seeking friendly, personable, and energetic candidate to serve as customer support for local manufacturing company. Company specializes in construction grade adhesives & sealants. Will serve as the primary point of contact for all customer questions and concerns. Duties will include email/phone communication, order entry, order tracking, issue resolution, etc. Prior customer support experience in a manufacturing field preferred!
Great long term opportunity for employment! Temp-to-hire assignment!
-Full-Time, 1st Shift:
6:00AM - 4:30PM, Mon-Thu (4, 10's)
-Starting Pay: $20.00 Per Hour, Paid Weekly
Job Responsibilities:
-Provide friendly, professional customer support via phone, email, and chat channels to address inquiries and resolve issues promptly
-Assist clients with product or service information, troubleshooting, and account management to ensure their needs are met effectively
-Conduct outbound calling campaigns to follow up with customers, gather feedback, or promote new offerings
-Enter and update customer data accurately using Microsoft Office tools and customer relationship management (CRM) software
-Maintain clear communication with team members and clients to ensure seamless service delivery
-Demonstrate strong phone etiquette, active listening skills, and professionalism during all customer interactions
Job Requirements:
-Prior experience in customer service roles is preferred but not required; training will be provided
-Strong communication skills in English; additional language skills are a plus
-Proficiency in Microsoft Office applications and basic computer skills for data entry and documentation
-Experience with outbound calling, client services, or sales is advantageous
-Excellent analysis skills to assess customer needs and provide tailored solutions
-Ability to handle multiple tasks efficiently while maintaining attention to detail in typing and data entry tasks
-Demonstrated phone etiquette, professionalism, and positive attitude in fast-paced settings
Screening Requirements:
-Must have valid driver's license & reliable transportation (Not on Bus-Line)
-Must be able to pass pre-employment drug screening
-Must have clean criminal record (not Felony friendly)
* If interested, please respond with an updated resume and we will be in touch with more details! *
