Online HR Services

14/09/2022

Job Title: Administrative Assistants
Positions: 25 vacancies available
Organisation: Africa Initiatives to Support Orphans (AISO)
Duty Station: Kampala, Uganda
Salary: UGX 1,000,000
Reports to: Director Finance and Administration

About US:

The Africa Initiatives to Support Orphans (AISO) is a network of clinicians and social scientists across Africa working to improve the quality of health care services for widows, orphaned children, adolescents, young adults, and their families in Africa. AISO is a registered NGO in Uganda with strong collaboration with the Ministry of Health and other institutions.

Job Summary: The Administrative Assistant will provide administrative assistance to the immediate supervisor and/or Head of the Office, and/or to the Unit as a whole to ensure that routine services and activities within the administrative domain are properly implemented. As per specific instructions, the incumbent may require liaising with other internal or external entities, to ensure effective delivery of services and achievement of objectives. The assignments are mostly standard tasks including limited interpretation of subject matter and information exchange between staff in the office, at the duty station and external officials of other institutions to ensure mutual understanding. The incumbent’s workload and the assignments will remain under constant guidance and direction of the supervisor.

Key Duties and Responsibilities:

Within delegated authority, the Administrative Assistant will be responsible for the following duties: (These duties are generic and may not be carried out by all Administrative Assistants)

• Arrange appointments/meetings both internal and external, some involving high ranking officials.

• Receive visitors, place and screen telephone calls, respond to routine requests for information and take notes at meetings as and when required.

• Maintain hard and electronic office files and records; classify and code material relating to a variety of topics;

• Receive, review, sort and distribute all incoming and outgoing correspondence, office pouch and material, highlight priority items and attach necessary background information. Maintain a follow up system.

• May be required to maintain/update confidential files.

• Draft routine correspondence, memoranda and reports. Format more complex documents by using the appropriate technology.

• Facilitate implementation of Personnel administrative formalities and processing of documents in relation to official travels, leaves and movements of staff. Support staff members with processing personnel-related documentation.

• Maintain office inventory and stocks of office supplies. Monitor the asset management track to ensure all admin procurements and disposal of (AISO) property are done and recorded accurately.

• Assist the supervisor to monitor and record expenditure/disbursement of funds.

• Following instructions from the supervisor make logistic and administrative arrangements for seminars, workshops, and briefings that may be required by the Office/Division.

• May regulate and monitor routine provision of services and/or shifts from providers, as and when applicable;

• Monitor office/compound facilities and equipment and in consultation with the supervisor take appropriate action to ensure proper functioning at all time.

• Perform other related duties as required.

Qualifications, Skills & Experience:

• The ideal applicant for the Administrative Assistant job must have 2-3 years of relevant experience with High School Diploma; or Bachelor or equivalent or higher

• Mastery of office software (MS Word, Excel and PowerPoint) is a requirement

• Good interpersonal and public relation skills

• Interpersonal skills, Communication skills

• Problem solving & creativity

• Time Management

• Demonstrated communication skills – both verbal and written

• Affinity to teamwork and a willingness to learn

• Proactiveness and Ability to meet tight deadlines

• IT-Computer Literacy

How to Apply:

All interested candidates should send their application letters, detailed CVs (max 3 pages), and the names and contacts of 3 referees to email address:
[email protected]
Please WhatsApp +256702-092-005
Only shortlisted candidates will be contacted.
Deadline: 3Oth September 2022 by 5:00 pm

01/09/2022

Job Title: Office Assistants
Organisation: Restore Hope Initiative Uganda (RHIU)
Duty Station: Kampala, Uganda
Reports to: Branch Coordinator
No. Of vacancies: 10 positions
Minimum salary: 700,000 UGshs
Contract Period: 2 years contract
Fresh graduates are encouraged to apply

About US:
Restore Hope Initiative Uganda is a non-profit Economic development community organization (RHIU) with a mission of overcoming poverty by providing access to economic empowerment & education among marginalized communities in Uganda and beyond.

Key Duties and Responsibilities:

Clean all offices and meeting rooms: floors, desks, shelves, glass doors, windows (from inside) and surface of office equipment.

Ensure constant availability of accessories such paper and hand washing soap.

Clean all common areas and storages: reception area, corridors, upon request server room and cypher room.

Empty all waste paper bins and shredder trays to the designated places.

Ensure that furniture in offices, meeting rooms and reception area is always arranged in the required manner.

Assist in setting up meeting rooms, preparing cups, glasses and plates, water, tea and coffee.

Provide the following: cleaning equipment, cleaning materials and accessories [except those indicated in point 8 below], staff uniforms and staff ID cards showing employment by the service provider.

The Office will provide toilet papers, hand washing soaps and hand towels

Timely prepares breakfast for the team

And any other duty within your competence and department assigned to you and

Qualifications, Skills and Experience:

University Degree/ Diploma in a relevant field
Must be a Ugandan citizen
Excellent Communication & person skills.
Fluency in English
Should be a computer literate
Should be Smart, Active, Motivated and ready to learn.
Should preferably be below 35 Years.
Strong level of attention to detail
Strong interpersonal and communication skills
Ability to effectively manage multiple priorities

22/08/2022

Job Title: Receptionist / Personnel Assistant
Organisation: Goodhealth International
Duty Station: Kampala, Uganda
No. Of vacancies: 16 positions
Minimum salary: 835,000 UGshs
Contract Period: 3 years
Fresh graduates are encouraged to apply

About US:

Goodhealth International is a Pharmaceutical Company based in Kampala – Uganda, dealing in Importation and Distribution of Human and Veterinary Medicines, Nutrition products. An Agent & Local Technical Representative (LTR) for several Manufacturers from Europe and Middle East.

We are looking for Honest & Trustworthy, Smart, and Qualified Candidates to join the Company and occupy the below position: – Receptionist / Personnel Assistant

Key Duties and Responsibilities:

Perform front desk administrative duties and offer good customer care services to both internal and external clients.
Provide general help desk services by dealing with queries from the public and customers
Receive and direct visitors.
Answer and route all telephone calls in a professional and courteous manner, and provide accurate information.
Collaborate with company security personnel on control of access and adhering to security procedures.
To maintain a front desk visitors register.
Schedule appointments and maintain appointment diary either manually or electronically.
To participate in organizing company ceremonies and events.
Receive and direct all incoming correspondence by ensuring urgent mail is immediately drawn to the attention of the responsible personnel and prompt distribution of outgoing mail.
Maintain a profession presentation of the reception area, ensuring that it is clean and tidy at all times.
Receive orders from customers and forward them to Telesales office for processing.
Contact candidates for interviews- as per instructions.
Perform any other duties as may be instructed by supervisor from time to time.

Qualifications, Skills and Experience:

Academic Qualifications – University Degree/ Diploma in a relevant field
Excellent Communication & Customer care skills.
Should be a computer literate with good command of Microsoft Office, MS Word, Excel, and Access & Power point.
Should be Smart, Active, Motivated and ready to learn.
Should preferably be below 35 Years.

How to Apply:

All applicants should send their applications online to the recruitment team through Email address 📧 [email protected] OR attach them to our
WhatsApp +256-702-092-005 Contact personnel Caro Neumbe.

NB: No applications will be accepted past the deadline
Only successful candidates will be contacted

Deadline: 30th August 2022 @ 5:00 PM

15/08/2022

Job Title: Customer care representatives
Organisation: Greenlight Planet
Duty Station: Kampala, Uganda
No. Of vacancies: 23 vacancies
Net salary: 750,000 UGShs
Contract: 3 years renewable


About US:

Greenlight Planet is a US venture-backed, award winning social enterprise driven by a mission to empower under-electrified communities with access to clean and affordable solar lighting. To date, more than 3 million households in low-income off-grid communities use Greenlight’s Sun King™ line of solar home lighting solutions.



Job Summary:
As a customer care representative, you are required to promote, deliver and maintain a high-quality, professional service image to Sun King customers, effectively and efficiently resolve queries, take ownership of any issue raised until resolution is achieved, and achieve productivity performance standards set by the Customer Service Function.


Key Duties and Responsibilities:

☆Offering product and service education to customers in an efficient & effective manner.
☆Handling customer queries with quality and professionalism.
☆Managing customer queries promptly to avoid long waiting times and high drop rates.
☆Managing customer interactions within the standard handling time.
☆Updating customer information in the required tools as per the standard operating procedures.
☆Be actively available to handle Inbound / Outbound traffic during low and peak hours.
☆Ensure process compliance and follow through on customer process recommendations.
☆Offering sales support to prospective customers.
☆Determining eligibility by comparing client information to requirements.
☆Accomplishing the Customer service vision and mission by meeting related key performance indicators set by the function.

Qualifications, Skills and Experience:

☆The applicant must hold atleast a Diploma in customer care or an equivalent / business-related field.
☆Previous customer service experience – an added advantage.
☆Language Proficiency; MUST be fluent in English and Luganda plus any other special local languages i.e., Japadhola, Madi, Alur, Rufumbira, Lugbara, Ateso, Samia, Lusoga, Kakwa, Runyarwanda.
☆Excellent oral and written communication skills.
☆Efficient application of Microsoft Office software packages including Outlook, Word, Excel, and PowerPoint.
☆Basic internet knowledge.


Desired Characteristics:

100% attendance and schedule adherence.
Deliver accurate work outputs to achieve the agreed service levels within set timeframes.
Exceptional and consistent service delivery.
Ability to work with a hybrid setup (remote / office).

How to Apply:

All applicants should send their applications online to the recruitment team through Email address 📧 [email protected] OR attach them to our
WhatsApp +256-702-092-005 Contact personnel Caro Neumbe.

NB: No applications will be accepted past the deadline

Deadline: 30th August 2022 5:00PM

02/07/2022

Job Title: Executive Assistants
Organisation: Uganda National Airlines Company Limited
Duty Station: Entebbe, Uganda
Reports to: Head of Administration
No of vacancies: 15 positions

About US:
Uganda Airlines is the flag carrier of Uganda. The company is a revival of the older Uganda Airlines which operated from 1977 until 2001. It began flying in August 2019.
Job Summary:
The Executive Assistant is responsible for ensuring that the section has the necessary administrative support, enabling him/her to focus on business development and strategic issues. He/she is responsible for coordination and receipt, storage and issuance of communications by the Country Manager.
Key Duties and Responsibilities:
• Monitor progress of planned activities/ projects in the office of the CM.
• Collect specific data as required by the CM.
• Consulting management in drafting external replies by the CM’s office.
• Draft monthly, quarterly and annual reports of the office of the CM.
• Take minutes of management meetings chaired by the CM.
• Study reports and selected documents sent to the office of the CM and make briefs accordingly.
• Conduct research on topical areas for specific information using electronic resources and or networking relations with internal and external key stakeholders.
• In liaison with administration, manage travels for the CM.
• Review and route correspondence, draft letters and documents, collect and analyse information, and initiate telecommunications.
• Maintain executive appointments and diary schedules by planning and scheduling meetings, events and teleconferences.
• Secure information by completing database backups.
• Maintain filing and retrieval systems for company records, recording meeting minutes and discussions.
• Ensure availability of functional office equipment and supplies.
• Contribute to team effort by accomplishing work-related functions as may be required from time to time.

Qualifications, Skills and Experience:
• The applicant for the Uganda Airlines Executive Assistant job must hold a Bachelor’s degree in Management Studies, Economics, Business Administration and Management, Public Administration or any other closely related field.
• A minimum of two years of experience as a high-level Personal Assistant in a reputable sizable organization.
• Highly developed organizational skills.
• Excellent communicator with a proactive and courteous friendly attitude.
• Multi-tasking ability and flexibility to work in this dynamic and ever-evolving environment and work well under pressure to meet tight deadlines.
• Maturity to handle a range of situations.
• Outstanding written communication skills and attention to detail.
• High level of integrity and professionalism.

How to Apply:

All suitably qualified should send your Cvs to our recruitment team either through attaching them to this forward them to our WhatsApp Account No. +256-702-092-005 OR directly call the Head of the recruitment team on +256775-186-297.

Deadline: 25th / July / 2022 at 5:00 PM

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