14/08/2026
Urgently required! 'Agent Cargo' (@ Suvarnabhumi Airport)
Job Description
- Basic Purpose
Guarantee safe and professional warehouse supervision for cargo export, import, and document handling by monitoring and steering Ground Handling Agents (GHA). The role focuses on monitoring, supervising, and coordinating with relevant stakeholders to ensure compliance, safety, and efficiency of cargo operations.
- Principal Duties and Responsibilities
• Monitor bookings and oversee service providers in performing spot checks on shipment dimensions/weights to ensure compliance with loading regulations.
If applicable, Draft and adjust the load plan for the following week in advance, update available capacity, and coordinate with flight controller staff.
• Steer and monitor GHA during container and pallet build-up to ensure flight safety. If applicable, handle and follow up on the status of shipments on the load plan that are waiting for EZQ in cases of warehouse congestion.
• Advise estimated, updated, and final load figures to OPS team and the respective CLC/Load control unit, and coordinate load planning.
If applicable, update regional metrics, including the APAC load factor BKK, post-flight reports, and throughput.
• Ensure efficient transportation of cargo after offload from the ramp to the warehouse. Check conditions for valuable shipments and ensure temperature storage for perishable/cool shipments is strictly observed.
• Ensure appropriate reporting is established and proper investigation/tracing is carried out in case of any irregularities until the incidents have come to final conclusion.
• If applicable, Analyze the GHA's performance collected daily for proper debriefing and review meetings held monthly (i.e., performance levels, KPIs, etc.).
• Monitor ULD and loading equipment stock, ensure data is correctly reflected in Jettainer and other relevant units system.
• Ensure all operational databases and resources (e.g., manuals) are up to date by applying changes to affected publications in due time. Ensure to stay up to date on all updates and changes that took place.
Requirements / Qualifications
• High school diploma required; Bachelor's Degree or Master's Degree is desirable.
• Basic aviation knowledge is required (no specific-field cargo experience mandated at this stage; on-the-job training will be provided).
• Strong communication skills in English (TOEIC > 650 points).
• Working knowledge of PC applications (E-Mail, MS Office).
• Must possess a valid driver’s license.
We offer attractive company benefits, career development and opportunity to work at our dynamic workplace at Suvarnabhumi Airport.
Please apply by email attach supporting documents to:
Lufthansa Services (Thailand) Ltd: HR Department
999 Moo 1 Room A4-091A, Concourse A, Bangna-Trad KM.15,
Rachathewa, Bangpli, Samutprakarn 10540
Email: [email protected]
Please mention in subject line as 'Application for Agent Cargo position - your name'.
Required documents:
English Resume / Recent Photographs / Copy of Transcript and Education Certificate / Copy of TOEIC Certificate (valid for 2 years from the test administration date) / Copy of Thai ID Card
***no walk-in & no phone call please***