27/09/2026
e-Doręczenia: Official Digital Correspondence Should Be Treated as Formal Service
The continued digitalisation of public administration in Poland has significantly changed the way individuals and businesses receive official correspondence. One of the most important developments is e-Doręczenia — Poland’s legally regulated system for registered electronic delivery.
For businesses, entrepreneurs and individuals who have an active Adres do Doręczeń Elektronicznych (ADE), the e-Doręczenia mailbox should be monitored with the same level of attention as traditional registered post.
Why does e-Doręczenia matter?
Correspondence transmitted through e-Doręczenia is not ordinary email.
The system is designed to provide legally recognised evidence concerning the sending and receipt of electronic correspondence. Consequently, documents delivered through this channel may produce formal procedural consequences, including the commencement of statutory or administrative deadlines.
Official correspondence may concern, among other matters, administrative proceedings, requests for documents or explanations, decisions issued by public authorities, tax and regulatory matters, company-related proceedings and other matters requiring action within a specified period.
Not opening a message does not necessarily prevent effective delivery
This is one of the most important aspects of the system.
Under the Act of 18 November 2020 on Electronic Deliveries (Ustawa o doręczeniach elektronicznych), the legal effect of delivery is determined according to statutory rules and is not necessarily dependent on the recipient actually reading the correspondence.
In certain cases involving correspondence sent by a public entity to a non-public entity, if the correspondence is not collected earlier, it may be considered legally delivered after the statutory period has expired.
Therefore, failure to regularly check an e-Doręczenia mailbox may have consequences even where the recipient was unaware that new correspondence had arrived.
Why is this particularly important for businesses?
Companies receive correspondence that can require action within strict deadlines.
A document may concern an administrative proceeding, an obligation to supplement documentation, a request for clarification, an official decision or another matter requiring a timely response.
Missing such correspondence may therefore result in the loss of valuable time and, depending on the particular procedure, may affect the ability to respond, supplement documents or exercise available procedural rights.
Businesses should consequently establish a clear internal procedure for monitoring their e-Doręczenia address, including identifying the person responsible for reviewing incoming correspondence and forwarding it promptly to management, accounting, legal counsel or another responsible department.
Legal basis
The principal legal framework is the Act of 18 November 2020 on Electronic Deliveries (Ustawa z dnia 18 listopada 2020 r. o doręczeniach elektronicznych).
In particular, Articles 40–42 regulate evidence relating to electronic delivery and the determination of when correspondence is considered received.
The e-Doręczenia framework also operates together with applicable procedural legislation, including the Kodeks postępowania administracyjnego (Code of Administrative Procedure).
Practical recommendation
If you or your company already have an e-Doręczenia address, do not treat the mailbox as an optional communication channel.
Check it regularly.
Do not rely exclusively on separate email or SMS alerts informing you that new correspondence has arrived. The legally relevant communication is the correspondence delivered through the designated electronic-delivery system.
For businesses, monitoring e-Doręczenia should form part of the company’s regular administrative and compliance procedures — just like monitoring registered post, official tax correspondence and other formal communications.
Digital delivery may be more convenient than traditional post, but the legal importance of the correspondence remains.
A missed digital message can also mean a missed legal or administrative deadline.
Lex Corporation.
Legal • Business • Immigration • Compliance Support