28/09/2026
๐ข WEโRE HIRING: Head of Operations
๐ 100% Remote | Philippines-based
๐ผ Full-Time | 40 Hours/Week
๐ 7:00 PM โ 4:00 AM Manila Time
๐ฐ โฑ100,000 Monthly Compensation Package
โ Government-Mandated Benefits
โ HMO after 1 year
Weโre looking for an experienced Head of Operations to oversee Recruitment and Account Management while driving performance, accountability, process improvement, and operational efficiency across the organization.
๐ผ Key Responsibilities
โข Lead Recruitment & Account Management operations
โข Drive quality of hire, client/VA retention & account growth
โข Manage KPIs, dashboards & performance reviews
โข Develop and improve SOPs and operational processes
โข Lead managers/team leads and drive accountability
โข Handle high-level client & operational escalations
โข Identify opportunities for AI, automation & workflow improvement
โ
Requirements
โข 3โ7+ years of Operations, Leadership, or related experience
โข Experience in virtual staffing, recruitment, staffing, outsourcing, or BPO
โข Experience managing managers, team leads, or multiple departments
โข Strong knowledge of Recruitment & Account Management
โข Experience with KPIs, dashboards, performance management & SOPs
โข Strong leadership, analytical & problem-solving skills
โข Experience using AI tools such as ChatGPT, Claude, Granola, or similar platforms
โข Excellent written and verbal English communication
โข Available to work 7:00 PM โ 4:00 AM Manila Time
๐ Selected candidates must be able to provide NBI Clearance, COE, and required government employment information.
๐ฉ How to Apply:
Send your resume to [email protected]
๐ Subject: Application for Operations Manager
