10/09/2020
21k to 25k monthly salary
Answer customer service calls for our U.K. client explaining procedures, clarifying questions, and providing product information. Obtain customer data according to the standard policies and improve processes by reporting problems, managing databases, and processing accounts.
REQUIREMENTS
· College Graduate
· at least 6 months of experience in a similar call center position
· Willing to work from home (official office will be at BGC) on a mid-shift (4 PM - 1 AM)
SEND CVs to [email protected]
RESPONSIBILITIES
· Obtains client information by answering telephone calls; interviewing clients; verifying information.
· Informs clients by explaining procedures; answering questions; providing information.
· Improves processes by reporting problems, gathering data and processing accounts
· Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.
· Updates job knowledge by studying new product descriptions; participating in educational opportunities.
· Perform other related duties as assigned