25/02/2026
We are
ROLE: ServiceNow Consultant*
Location: Dusseldorf, Germany.
Salary: USD 350-400 per day
Duration: Permanent
Job Type: On-site
Joining Date: ASAP
Headcount: 3
Experience: 5+ years of ServiceNow implementation experience with Proven track record leading CSM programs and experience delivering AI-enabled ServiceNow transformations.
To apply, please forward your updated resume to [email protected] using the job title as the mail subject or message me on whatsapp on +2347060446350.
Eligible Candidates:
1st : German ( Germany Nationals)
2nd : PR (Permant Resident Visa) or Work Permit
No sponsorship, Nationals & PR preferred.
Key Responsibilities
• Lead architecture, design, and implementation on the ServiceNow platform with focus on CSM.
• Establish AI strategy leveraging Now Assist, Agentic AI patterns, and Virtual Agent.
• Design and implement AI use cases and agentic workflows within ServiceNow.
• Configure and customize CSM modules including:
o Case Management
o Workflows
o Knowledge Management
o Omnichannel integrations
• Design workflows, UI policies, client scripts, and business rules.
• Develop and manage integrations between ServiceNow and third-party enterprise systems.
• Ensure platform solutions follow security, governance, and compliance standards.
• Lead development teams and mentor junior developers.
• Engage stakeholders and drive architecture governance.
Must-Have Skills
• Expertise in ServiceNow CSM architecture & delivery
• Experience with Now Assist & Agentic AI workflows
• Strong ServiceNow platform development & design background
To apply, please forward your updated resume to [email protected] using the job title as the mail subject or message me on whatsapp on +2347060446350.