07/09/2025
Job Opening: Part-Time Client Success Manager (CSM) – Australian Healthcare (with Admin Support + Weekend Coverage)
We’re looking for a proactive and people-focused Client Success Manager (CSM) to support our clinics in Australia. If you have a background in Australian healthcare or allied health administration and love building relationships while improving patient experiences, this could be the perfect role for you.
This is a part-time, remote position with some weekend hours and on-call coverage when the Practice Manager is unavailable.
🌟 Key Responsibilities
🔄 Reduce Patient Drop-Offs
📈 Increase Care Plan Completion
📊 Track & Report Patient Outcomes
💬 Boost Retention, Revenue & Reviews
🤝 Provide a Personal Connection
✅ Requirements
Experience in Australian healthcare or allied health administration (physio, chiro, OT, or similar)
Excellent communication and relationship-building skills
Highly organised, detail-oriented, and strong with time management
Tech-savvy — comfortable with CRMs (GoHighLevel preferred), Google Sheets/Forms
Able to work part-time hours, including some weekends
Availability for on-call coverage when the Practice Manager is away
📅 Part-time | On-call coverage | Some weekends required
📍 Remote role – must align with Australian time zone
Apply here - https://forms.gle/dSJN2VY6DDzMS2ay5