Aldesa BPO Careers

Aldesa BPO Careers ALDESA is a strategic partner and sole source provider to one of the fastest growing commercial, res

ALDESA is the strategic partner and sole source provider for one of the fastest-growing home automation and security com...
06/03/2026

ALDESA is the strategic partner and sole source provider for one of the fastest-growing home automation and security companies in the United States.

We are currently hiring Customer Service Representatives to support our prestigious client’s expansion!

Walk-ins Welcome: Visit us between 7:00 AM – 11:00 AM
Experience: Fresh graduates are encouraged to apply! Previous experience is a plus.

💰 Why Join Us?
We believe in taking care of our team. When you join ALDESA, you’ll enjoy:
Competitive Salary
Shift Premiums: Night Differential Pay
Health First: Comprehensive HMO Coverage
Growth: Paid Training & clear Career Advancement paths
Culture: A healthy, supportive, and vibrant work environment

🛠️ Your Role at a Glance
As a CSR, you will be the voice of our client, ensuring their customers receive world-class support by:

Resolving inquiries via phone, email, or chat with empathy.
Troubleshooting home automation products and providing basic tech support.
Collaborating with global teams to solve complex customer needs.
Documenting interactions to help us constantly improve our service.

📍 Apply Today! [email protected]
Ready to dive in? Drop by our office for a walk-in interview or send us a message to learn more about our location and application process!

WE ARE HIRING!If you’re a numbers person who thrives on precision and loves the balance of payroll and accounts payable,...
04/02/2026

WE ARE HIRING!

If you’re a numbers person who thrives on precision and loves the balance of payroll and accounts payable, this is the spot for you.

💼 The Role: Accounting Staff
You’ll be at the heart of our financial flow, managing end-to-end payroll and supporting our AP functions. From ensuring everyone gets paid on time to meeting statutory regulations, your work will be the backbone of our local operations.

✅ What We’re Looking For:
Education: Bachelor’s degree in Accounting, Finance, or a related field.

Experience: Proven track record in payroll and accounts payable.

Skills: Exceptional attention to detail and organizational mastery.

Availability: Ready to work on-site, dayshift in Cebu City.

📩 How to Apply:
Don't let this opportunity slide! Send your resume today:
📧 [email protected] 📞 0917-624-4292

Join a team that values precision, punctuality, and professional growth. We can’t wait to meet you!

- Come work at ALDESA, the strategic partner and sole source provider to one of the fastest-growing commercial, resident...
02/02/2026

- Come work at ALDESA, the strategic partner and sole source provider to one of the fastest-growing commercial, residential security, and home automation companies in the United States.

We are looking for a high-energy Sales Representative to become the face of our products and services. If you thrive on meeting targets and providing exceptional customer experiences, we want you on our team!

What We’re Looking For:

1. Excellent verbal and written skills with the ability to negotiate and influence.
2. Previous experience in sales or customer service is a big plus!
3. Ability to adjust strategies based on customer interactions.
4. A strong desire to achieve goals and earn performance-based incentives.

Why Join Us?
💰 Competitive Base Salary: A stable monthly salary package.

📈 Uncapped Incentives: The more you sell, the more you earn!

🌱 Career Growth: Professional development opportunities within a supportive team.

Ready to take the next step in your sales career? Apply now!

Email: [email protected]

We are excited to announce that Aldesa BPO is looking for a visionary and seasoned leader to join our executive team as ...
28/01/2026

We are excited to announce that Aldesa BPO is looking for a visionary and seasoned leader to join our executive team as the Site Director for our Cebu City operations.

This is a pivotal role designed for a high-level professional who can provide full operational, financial, and cultural leadership. The successful candidate will act as a strategic, neutral bridge between our US executive team and our Philippine stakeholders.

The Mission:
The core purpose of this role is to own the Cebu operation so completely that US-based management becomes operationally unnecessary for daily site leadership. You will report directly to the VP/Director of Operations – US.

What You’ll Do:
1. Drive Excellence: Set and manage site-level KPIs (SLAs, CSAT, productivity) while maintaining an "in-the-trenches" presence with your teams.

2. Champion Compliance: Ensure full adherence to DOLE regulations, statutory benefits (SSS, PhilHealth, Pag-IBIG), and BIR obligations.

3. Financial Stewardship: Manage the site P&L, handle budget planning, and demonstrate unimpeachable fiduciary responsibility.
Cultivate Culture: Maintain a healthy, non-toxic environment built on high accountability, respect, and zero tolerance for favoritism.

4. Strategic Bridge: Translate US business expectations into culturally appropriate, executable actions in Cebu.

What We’re Looking For:
- Experience: 8+ years of progressive BPO leadership, with at least 3–5 years at a Site Director or Country Manager level.

- Education: Bachelor’s degree in Business, Finance, or Operations (MBA preferred).

- Expertise: Deep knowledge of Philippine labor laws, banking practices, and contact center mechanics (WFM, QA, IT).

- Mindset: A calm, emotionally stable leader who leads with integrity and avoids "overpromising and under-delivering".

- Global Savvy: Proven track record of working closely with US or Western executives.

Compensation:
Salary Range: Specific compensation details and salary range will be discussed during the interview process to ensure alignment with candidate experience and qualifications.

How to Apply:
If you are a grounded leader who thrives on autonomy and operational ownership, we want to hear from you.

To Apply: Send your updated resume to [email protected]

WE ARE HIRING for our 2nd Batch of Training!Our office is open from 7:00AM-3:00PM. We are open for walk-in applicants! S...
19/01/2026

WE ARE HIRING for our 2nd Batch of Training!

Our office is open from 7:00AM-3:00PM. We are open for walk-in applicants! Start date will be this coming January 26th, apply now and start your career with us!

- Come work at ALDESA, the strategic partner and sole source provider to one of the fastest-growing commercial, residential security, and home automation companies in the United States.

We're looking for Customer Service Representatives to help us deliver top-tier support to our clients. Fresh grads welcome — experience is a bonus!

📌 Benefits you'll enjoy:
✅ Competitive Salary Package (up to ₱25,000)
✅ Night Differential Pay
✅ HMO Coverage
✅ Paid Training
✅ Healthy Work Environment
✅ Career Growth Opportunity and many more!

📌 Key responsibilities include:
✅ Respond to customer inquiries via phone, email, or chat with professionalism and empathy
✅ Troubleshoot and resolve product or service issues, ensuring complete customer satisfaction
✅ Provide detailed and accurate information on products, pricing, features, and availability
✅ Offer basic technical support and guide users through product-related issues
✅ Document customer interactions clearly and accurately for future reference
✅ Collect customer feedback to help improve our services and products
✅ Collaborate with sales, tech, and other teams to resolve more complex customer needs
✅ Follow company policies and procedures, especially regarding privacy, returns, and service standards

📌 Location:
10F IT Tower 2 Loreta Bldg. Archbishop Reyes Avenue, Cebu Business Park, Cebu City, Philippines - Landmark: Near Ayala Center Cebu

📩 Apply now by sending your resume to [email protected] — and be part of something big!

WE ARE HIRING! Join our amazing Team!Our office is open from 7:00AM-3:00PM. We are open for walk-in applicants! Start da...
08/01/2026

WE ARE HIRING! Join our amazing Team!

Our office is open from 7:00AM-3:00PM. We are open for walk-in applicants! Start date will be this coming January 19th, apply now and start your career with us!

- Come work at ALDESA, the strategic partner and sole source provider to one of the fastest-growing commercial, residential security, and home automation companies in the United States.

We're looking for Customer Service Representatives to help us deliver top-tier support to our clients. Fresh grads welcome — experience is a bonus!

📌 Benefits you'll enjoy:
✅ Competitive Salary Package (up to ₱25,000)
✅ Night Differential Pay
✅ HMO Coverage
✅ Paid Training
✅ Healthy Work Environment
✅ Career Growth Opportunity and many more!

📌 Key responsibilities include:
✅ Respond to customer inquiries via phone, email, or chat with professionalism and empathy
✅ Troubleshoot and resolve product or service issues, ensuring complete customer satisfaction
✅ Provide detailed and accurate information on products, pricing, features, and availability
✅ Offer basic technical support and guide users through product-related issues
✅ Document customer interactions clearly and accurately for future reference
✅ Collect customer feedback to help improve our services and products
✅ Collaborate with sales, tech, and other teams to resolve more complex customer needs
✅ Follow company policies and procedures, especially regarding privacy, returns, and service standards

📌 Location:
10F IT Tower 2 Loreta Bldg. Archbishop Reyes Avenue, Cebu Business Park, Cebu City, Philippines - Landmark: Near Ayala Center Cebu

📩 Apply now by sending your resume to [email protected] — and be part of something big!

WE ARE HIRING! Join our amazing Team!- Come work at ALDESA, the strategic partner and sole source provider to one of the...
11/12/2025

WE ARE HIRING! Join our amazing Team!

- Come work at ALDESA, the strategic partner and sole source provider to one of the fastest-growing commercial, residential security, and home automation companies in the United States.

We're looking for Customer Service Representatives to help us deliver top-tier support to our clients. Fresh grads welcome — experience is a bonus!

📌 Benefits you'll enjoy:
✅ Competitive Salary Package (up to ₱25,000)
✅ Night Differential Pay
✅ HMO Coverage
✅ Paid Training
✅ Healthy Work Environment
✅ Career Growth Opportunity and many more!

📌 Key responsibilities include:
✅ Respond to customer inquiries via phone, email, or chat with professionalism and empathy
✅ Troubleshoot and resolve product or service issues, ensuring complete customer satisfaction
✅ Provide detailed and accurate information on products, pricing, features, and availability
✅ Offer basic technical support and guide users through product-related issues
✅ Document customer interactions clearly and accurately for future reference
✅ Collect customer feedback to help improve our services and products
✅ Collaborate with sales, tech, and other teams to resolve more complex customer needs
✅ Follow company policies and procedures, especially regarding privacy, returns, and service standards

📌 Location:
10F IT Tower 2 Loreta Bldg. Archbishop Reyes Avenue, Cebu Business Park, Cebu City, Philippines - Landmark: Near Ayala Center Cebu

📩 Apply now by sending your resume to [email protected] — and be part of something big!

WE ARE HIRING! Join our amazing Team!- Come work at ALDESA, the strategic partner and sole source provider to one of the...
16/10/2025

WE ARE HIRING! Join our amazing Team!

- Come work at ALDESA, the strategic partner and sole source provider to one of the fastest-growing commercial, residential security, and home automation companies in the United States.

We're looking for Customer Service Representatives to help us deliver top-tier support to our clients. Fresh grads welcome — experience is a bonus!

📌 Key responsibilities include:
✅ Respond to customer inquiries via phone, email, or chat with professionalism and empathy
✅ Troubleshoot and resolve product or service issues, ensuring complete customer satisfaction
✅ Provide detailed and accurate information on products, pricing, features, and availability
✅ Offer basic technical support and guide users through product-related issues
✅ Document customer interactions clearly and accurately for future reference
✅ Collect customer feedback to help improve our services and products
✅ Collaborate with sales, tech, and other teams to resolve more complex customer needs
✅ Follow company policies and procedures, especially regarding privacy, returns, and service standards

📌 Benefits you'll enjoy:
✅ Competitive Salary
✅ Night Differential Pay
✅ HMO upon regularization
✅ Paid Training
✅ Healthy Work Environment
✅ Career Growth Opportunity
✅ 13th Month Pay and more!

📌 Location:
10F IT Tower 2 Loreta Bldg. Archbishop Reyes Avenue, Cebu Business Park, Cebu City, Philippines - Landmark: Near Ayala Center Cebu

📩 Apply now by sending your resume to [email protected] — and be part of something big!

Ready to level up your career? We're looking for a talented and motivated Software Developer to join our growing team!If...
06/10/2025

Ready to level up your career? We're looking for a talented and motivated Software Developer to join our growing team!

If you have 2-3 years of hands-on experience with C # and related Microsoft technologies, we want to hear from you. In this role, you'll be responsible for developing and maintaining software applications, collaborating with cross-functional teams, and contributing to best practices.

We're looking for someone who loves to solve problems, writes clean code, and thrives in a collaborative environment. Experience with ASP.NET MVC or .NET Core is a plus!

Ready to make an impact? Learn more about the role and apply today!
Send your resume/CV to our email: [email protected]

WE ARE HIRING! Join our amazing Team!- Come work at ALDESA, the strategic partner and sole source provider to one of the...
06/10/2025

WE ARE HIRING! Join our amazing Team!

- Come work at ALDESA, the strategic partner and sole source provider to one of the fastest-growing commercial, residential security, and home automation companies in the United States.

We're looking for Customer Service Representatives to help us deliver top-tier support to our clients. Fresh grads welcome — experience is a bonus!

📌 Key responsibilities include:
✅ Respond to customer inquiries via phone, email, or chat with professionalism and empathy
✅ Troubleshoot and resolve product or service issues, ensuring complete customer satisfaction
✅ Provide detailed and accurate information on products, pricing, features, and availability
✅ Offer basic technical support and guide users through product-related issues
✅ Document customer interactions clearly and accurately for future reference
✅ Collect customer feedback to help improve our services and products
✅ Collaborate with sales, tech, and other teams to resolve more complex customer needs
✅ Follow company policies and procedures, especially regarding privacy, returns, and service standards

📌 Benefits you'll enjoy:
✅ Competitive Salary
✅ Night Differential
✅ HMO upon regularization
✅ Paid Training
✅ Healthy Work Environment
✅ Career Growth Opportunity
✅ 13th Month Pay and more!

📌 Location:
10F IT Tower 2 Loreta Bldg. Archbishop Reyes Avenue, Cebu Business Park, Cebu City, Philippines - Landmark: Near Ayala Center Cebu

📩 Apply now by sending your resume to [email protected] — and be part of something big!

We are accepting Walk-in Applicants! Visit our office for a 1-day Recruitment Process! - Come work at ALDESA, the strate...
10/09/2025

We are accepting Walk-in Applicants! Visit our office for a 1-day Recruitment Process!

- Come work at ALDESA, the strategic partner and sole source provider to one of the fastest-growing commercial, residential security, and home automation companies in the United States.

We're looking for Customer Service Representatives to help us deliver top-tier support to our clients. Fresh grads welcome — experience is a bonus!

📌 Key responsibilities include:
✅ Respond to customer inquiries via phone, email, or chat with professionalism and empathy
✅ Troubleshoot and resolve product or service issues, ensuring complete customer satisfaction
✅ Provide detailed and accurate information on products, pricing, features, and availability
✅ Offer basic technical support and guide users through product-related issues
✅ Document customer interactions clearly and accurately for future reference
✅ Collect customer feedback to help improve our services and products
✅ Collaborate with sales, tech, and other teams to resolve more complex customer needs
✅ Follow company policies and procedures, especially regarding privacy, returns, and service standards

📌 Benefits you'll enjoy:
✅ Competitive Salary
✅ 10% Night Differential
✅ HMO upon regularization
✅ Paid Training
✅ Healthy Work Environment
✅ Career Growth Opportunity
✅ 13th Month Pay and more!

📌 Location:
10F IT Tower 2 Loreta Bldg. Archbishop Reyes Avenue, Cebu Business Park, Cebu City, Philippines - Landmark: Near Ayala

📩 Apply now by sending your resume to [email protected] — and be part of something big!

Address

10F IT Tower 2 Loreta Bldg. Archbishop Reyes Avenue, Cebu Business Park
Cebu City
6000

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