Get2Work

Streamlining your staffing process with cutting-edge technology and personalized service. That's where staffing agencies like Get2work Internationals come in.

As a business owner, you know how important it is to have a reliable and skilled workforce. But finding the right employees can be a time-consuming and challenging process. By working with a staffing agency, you can access a pool of qualified candidates and streamline the hiring process. Get2work Internationals is a premier staffing agency that helps businesses find the right employees for their n

eeds. Our team of experienced recruiters is dedicated to matching the right candidates with the right job opportunities, no matter what industry you are in. We offer a range of staffing solutions, including temporary staffing, permanent placement, and contract work. One of the benefits of working with Get2work Internationals is our extensive network of candidates. We have a diverse pool of job seekers, including those with specialized skills and experience in various industries. This allows us to quickly find the perfect match for your business. In addition to finding qualified candidates, Get2work Internationals also helps with the hiring process. We handle all the paperwork and background checks, so you can focus on running your business. Our team is also available to answer any questions you may have and provide guidance throughout the hiring process. By partnering with Get2work Internationals, you can maximize your staffing solutions and find the right employees for your business. Our personalized approach and expertise in the field make us the go-to choice for businesses seeking top-quality staffing solutions. Contact us today to learn more about how we can help you find the perfect employees for your business.

16/02/2026

Job Title: Human Resources Manager
Location: On-Site
Employment Type: Full-Time

Job Summary
We are seeking a results-driven and highly organized Human Resources Manager to oversee and manage all HR functions within our organization. This is a fully on-site role requiring strong operational leadership, compliance expertise, and hands-on ex*****on. The HR Manager will handle recruitment, employee relations, labor compliance, performance management, and policy implementation aligned with Philippine labor laws and internal audit standards.

This role requires both strategic thinking and operational ex*****on.

Key Responsibilities
1. Recruitment & Talent Acquisition
2. Lead end-to-end recruitment processes
3. Develop hiring plans aligned with business growth
4. Manage sourcing, screening, interviews, and onboarding
5. Build talent pipelines for operational roles
6. Employee Relations
7. Handle administrative investigations and disciplinary cases
8. Ensure due process in accordance with Philippine labor law
9. Address employee concerns and conflict resolution

Compensation & Benefits
1. Coordinate payroll processing with accounting
2. Ensure statutory compliance (SSS, PhilHealth, Pag-IBIG, DOLE)
3. Manage leave credits and attendance tracking
4. Compliance & Documentation
5. Maintain complete employee 201 files
6. Ensure HR documentation is audit-ready
7. Support DOLE inspections and regulatory compliance
8. Implement structured HR policies and SOPs
10. Performance Management
11. Implement evaluation systems and KPI tracking
12. Support managers in coaching and performance improvemen
13. Recommend improvements based on data and operational needs

Qualifications
1. Bachelor’s degree in HR, Psychology, Business Administration, or related field
2. 3–5+ years HR experience (BPO experience preferred)
3. Strong knowledge of Philippine Labor Law
4. Experience handling employee cases and compliance documentation
5. Strong organizational and leadership skills

Salary Range
PHP 30,000 – PHP 50,000 per month
Salary will be based on experience, competency level, and demonstrated capability.

How to Apply
Interested applicants may send their updated resume to:
[email protected]

Please use the subject line:
Application – HR Manager

15/08/2024

Exciting Career Opportunity at Get2work: Payroll Specialist

Job Summary:
Join our team at Get2work as a Payroll Specialist! In this vital role, you will be responsible for ensuring timely and accurate payment processing for clinicians while maintaining responsive communication with both clinicians and healthcare facilities.

Employment Type: Full Time | On Site Cebu City

Responsibilities:
1. Process payments for clinicians, ensuring accuracy and timeliness.
2. Manage communications with clinicians regarding payment inquiries, timesheet submissions, and payment preferences.
3. Coordinate with healthcare facilities to confirm shifts and address any discrepancies.
4. Handle incoming calls, emails, and messages from clinicians and facilities, providing prompt responses and resolutions.
5. Assist clinicians with administrative requests such as form submissions (W9, 1099, etc.).
6. Support the healthcare program leaders with assigned tasks to enhance service delivery.

Preferred Qualifications:
1. A college degree in business or a related discipline.
2. At least 2 years of experience in a BPO, IT, or e-commerce environment.
3. Proficiency in Microsoft Excel and strong communication skills.
4. Ability to address and resolve customer concerns swiftly and effectively.

What We Offer:
1. A collaborative and supportive work environment.
2. Opportunities for career advancement and skill development.
3. Competitive compensation package and benefits.
Key Performance Metrics:
1. Accuracy in payment processing and administrative tasks.
2. Consistent availability and reliability.
3. High level of clinician and facility satisfaction.

If you are detail-oriented, proactive, and looking for a role where you can make a significant impact, apply today to become a part of our dynamic team at Get2work. We are excited to help you grow with us!
Apply Now!

Join us in providing exceptional support to those who care for others. Submit your application at [email protected] today and take the first step towards a rewarding career with Get2work.

15/08/2024

Job Title: Onboarding Specialist

Employment Type: Full Time | On Site Cebu City

Job Summary:
As an Onboarding Specialist, you will be integral in ensuring a seamless onboarding process for clinicians at Bravocare in Pennsylvania. This role requires a solid understanding of call center operations and the ability to effectively address and resolve clinician concerns.

Key Responsibilities:

Communication and Coordination:
- Answer calls from clinicians regarding their credentials.
- Proactively reach out to clinicians who have registered but not yet onboarded.
- Validate clinician credentials and add them to the operational dashboard.
- Create job orders based on facility requests.
- Communicate with the operations management team about any errors or issues with the clinician waitlist.

Documentation and Reporting:
- Maintain accurate records of interactions with clinicians.
- Send detailed reports to the upper management team regarding onboarding progress and any potential issues.

Competencies
- Education: Minimum of a collegiate level degree in business or a related field.
- Experience: At least two years of experience in the BPO-IT sector, with a preference for candidates with e-commerce background.

Skills:
- Strong working knowledge of Excel for reporting purposes.
- Excellent communication skills.
- Ability to swiftly resolve customer or clinician concerns.

Key Performance Indicators:
- Accuracy in handling data and clinician information.
- Consistent attendance and availability.
- High level of customer satisfaction through effective problem resolution.

This position offers the opportunity to play a critical role in the onboarding process, ensuring that clinicians are ready and equipped to provide service.

If you have a passion for service excellence and a knack for efficient process management, we would love to hear from you.

15/08/2024

Job Posting: Customer Service Advisor - Healthcare Sector

Employment Type: Full Time | On Site Cebu City

Job Summary:
We are seeking a Customer Service Advisor to manage queries and concerns from clinicians efficiently. The ideal candidate will have a robust understanding of call center operations and procedures, specifically within the healthcare industry.

Key Responsibilities:

- Clinician Interaction:
- Respond to incoming calls regarding expedite/cancellation pay and other inquiries.
- Assist prospective clinicians with credentials and qualifications for CNA, LPN, RN roles.
- Help clinicians book shifts and check account statuses.
- Reach out to available clinicians for shift replacements.
- Communicate with clinicians regarding their estimated time of arrival as requested by facilities and report outcomes.
- Manage communications with the payroll team regarding pay disputes and cancellation fees.
- Handle incident reports and non-compliance issues such as no-call-no-shows (NCNS) and job abandonment.
- Maintain a ‘Call to Confirm’ tracker list for clinicians who do not respond to communications.

Facility Support:
- Handle facility calls regarding schedule changes and clinician availability.
- Assist facility staff with staffing orders and adjustments.
- Communicate with facilities regarding clinician callouts, lateness, or additional staffing needs.
- Manage incident and non-compliance reports for facilities.
- Take action on facilities’ requests to ‘Do Not Return’ (DNR) clinicians.
- Support facilities in raising disputes or issues related to invoices.

Administrative Duties:
- Forward requests for payment stubs to the payroll team.
- Assist with clinician onboarding and credentialing queries.
- Ensure continuity and prepare the handover for the next shift by maintaining a comprehensive “TO DO LIST.”

Qualifications:
- Experience in customer service, preferably in a call center within the healthcare sector.
- Excellent communication and organizational skills.
- Proficiency in handling multiple tasks and navigating healthcare management systems.
- Ability to work in a fast-paced environment and maintain professionalism under pressure.

This role is critical in supporting both clinical staff and healthcare facilities, ensuring seamless service delivery and operational efficiency. If you have a passion for healthcare and a commitment to exceptional customer service, we encourage you to apply.

Join our team and make a significant impact in the healthcare community!

30/04/2024

Exciting Career Opportunity at Get2work: Payroll Specialist

Job Summary:
Join our team at Get2work as a Payroll Specialist! In this vital role, you will be responsible for ensuring timely and accurate payment processing for clinicians while maintaining responsive communication with both clinicians and healthcare facilities.

Employment Type: Full Time | On Site Cebu City

Responsibilities:
1. Process payments for clinicians, ensuring accuracy and timeliness.
2. Manage communications with clinicians regarding payment inquiries, timesheet submissions, and payment preferences.
3. Coordinate with healthcare facilities to confirm shifts and address any discrepancies.
4. Handle incoming calls, emails, and messages from clinicians and facilities, providing prompt responses and resolutions.
5. Assist clinicians with administrative requests such as form submissions (W9, 1099, etc.).
6. Support the healthcare program leaders with assigned tasks to enhance service delivery.

Preferred Qualifications:
1. A college degree in business or a related discipline.
2. At least 2 years of experience in a BPO, IT, or e-commerce environment.
3. Proficiency in Microsoft Excel and strong communication skills.
4. Ability to address and resolve customer concerns swiftly and effectively.

What We Offer:
1. A collaborative and supportive work environment.
2. Opportunities for career advancement and skill development.
3. Competitive compensation package and benefits.

Key Performance Metrics:
1. Accuracy in payment processing and administrative tasks.
2. Consistent availability and reliability.
3. High level of clinician and facility satisfaction.

If you are detail-oriented, proactive, and looking for a role where you can make a significant impact, apply today to become a part of our dynamic team at Get2work. We are excited to help you grow with us!

Apply Now!
Join us in providing exceptional support to those who care for others. Submit your application at [email protected] today and take the first step towards a rewarding career with Get2work.

30/04/2024

Exciting Career Opportunity at Get2work: Customer Service Representative

Job Summary:
Join our dynamic team at Get2work as a Customer Service Representative! In this crucial role, you'll resolve queries and concerns for clinicians and facility administrators, ensuring top-notch service standards and efficient operations.

Employment Type: Full Time | On Site Cebu City

Responsibilities:
1. Serve as the first point of contact for clinicians regarding pay discrepancies, shift bookings, and status updates.
2. Assist prospective clinicians with necessary credentialing information.
3. Proactively reach out to available clinicians for shift replacements and update facilities on clinician arrival times.
4. Handle facility calls, assisting with schedule changes and staffing requirements.
5. Maintain thorough communication with the payroll and upper management teams on operational issues or clinician feedback.
6. Utilize company resources to manage daily tasks and prepare for upcoming shifts effectively.

Preferred Qualifications:
1. College-level education in business or a related field.
2. Minimum of two years of experience in a BPO, IT, or e-commerce environment.
3. Proficient in Microsoft Excel and excellent communication skills.
4. Capable of effectively addressing customer concerns and taking immediate action.

What We Offer:
1. A supportive and collaborative work environment.
2. Opportunities for professional growth and development.
3. Competitive compensation and benefits.

Key Performance Metrics:
1. Accuracy in handling inquiries and data entry.
2. Consistent attendance and availability.
3. High level of customer satisfaction.

If you’re a proactive problem-solver with a customer-first mindset, apply today to become a vital member of our team at Get2work, where we value hard work and dedication.

Apply Now!
Submit your application at [email protected] and join a company that values hard work and dedication. We look forward to having you on board!

02/04/2024

Now Hiring: Workforce Management

Job Summary:
We are seeking a Workforce Management Lead to steer the operations of our customer service or operational workforce. The ideal candidate will ensure optimal staffing and scheduling practices, deliver precise forecasting and budgeting, and manage performance effectively.

Employment Type: Full Time | On Site Cebu City

Key Responsibilities:
- Report on staffing and scheduling practices and requirements, providing accurate staffing forecasts to Operations Management.
- Scheduling: Oversee schedule creation and management to ensure adequate coverage, incorporating call volume data and staff needs analysis.
- Performance Monitoring: Publish daily performance tracking and maintain accurate records of time off requests, monitoring shrinkage.
- Data Analysis: Utilize staff data to optimize staffing levels, interpreting historical data and trends.
- Forecasting: Predict business volumes for schedule forecasting and appropriate staffing.
- Decision Support: Offer data-driven insights to aid management in recruitment and hiring decisions.
- Real-Time Monitoring: Conduct real-time call monitoring to ensure service quality.
- Perform other related duties as needed.

Competencies:
- Education: Bachelor’s degree in Business Management or related fields.
- Experience: Minimum 2 years in the BPO-IT sector and e-commerce.

Skills:
- Advanced Excel reporting skills.
- Proficiency in WFM reporting tools or ability to recommend the best reporting tool.
- Strong capabilities in data analysis, forecasting, scheduling, and workforce planning.

Key Performance Indicators:
- Accuracy in workforce planning and staffing solutions.
- High level of customer satisfaction.

Why Join Us?
As part of our team, you'll play a pivotal role in shaping our workforce strategy to enhance operational efficiency and customer satisfaction. We offer a dynamic work environment where your skills in workforce management will drive our success.

Ready to lead in workforce management? Apply now by sending your resume to [email protected], with “Workforce Management Lead Application” as the subject.

28/03/2024

Now Hiring: Account Reinstatement Specialist

Job Summary:
We are looking for an Account Reinstatement Specialist to take charge of managing the reinstatement process for suspended seller accounts on e-commerce platforms. You will ensure compliance with platform policies, work directly with sellers to resolve issues, provide corrective action guidance, and coordinate with Seller Support teams to achieve successful account reinstatements.

Employment Type: Full Time | On Site Cebu City

Key Responsibilities:

- Evaluate the reasons for seller account suspensions and conduct thorough investigations into the underlying causes, such as policy violations, performance issues, or customer complaints.
- Develop and implement comprehensive action plans to address and rectify the reasons for account suspension.
- Liaise with Platform Support Teams or Account Managers to advocate for account reinstatement.
- Prepare and submit necessary documentation, evidence, or proof of corrective actions to support reinstatement requests.
- Monitor the reinstatement process, providing timely updates to all stakeholders.
- Offer advice to sellers on maintaining compliance with platform policies and preventing future suspensions.
- Craft detailed and persuasive appeals for reinstatement.
- Perform other related tasks as required.

Competencies:
- Education: At least 2 years of college or Senior High School completion.
- Experience: Minimum of 2 years in the BPO-IT sector and e-commerce.

Skills:
- Proficient in computer software and data entry tools, especially - Microsoft Excel, Google Sheets, and database management systems.
- Experience with e-commerce platforms is a plus.
- Detail-oriented, organized, and able to work with precision.
- Strong written and verbal communication skills.
- Willingness to work night shifts.

Key Performance Indicators:
- Accuracy in the reinstatement process.
- Efficiency and speed in handling cases.
- High level of customer satisfaction.
- Reduction in costs associated with poor quality and customer dissatisfaction.

Join Our Team:
If you have a knack for problem-solving, a keen eye for detail, and a passion for helping businesses succeed on e-commerce platforms, we want you on our team. As an Account Reinstatement Specialist, you'll play a critical role in helping sellers navigate through challenges and maintain their presence in the marketplace.

To apply, please send your resume and a cover letter to [email protected], with “Account Reinstatement Specialist Application” as the subject.

28/03/2024

We're Hiring: Product Sourcing Specialist

Job Summary:
Join our team as a Product Sourcing Specialist and play a crucial role in refining our sourcing processes. You will be responsible for analyzing, organizing, and enhancing our product cataloging system and logistical operations, ensuring an efficient workflow and streamlined sourcing procedures.

Employment Type: Full Time | On Site Cebu City

Key Responsibilities:
- Input data accurately into the Monday board.
- Analyze bulk price lists from various suppliers and integrate them into our database.
- Ensure data accuracy and completeness by cross-referencing with source documents.
- Systematize and classify data for easy analysis and accessibility.
- Generate reports based on validated and accurate data.

Competencies:
- Education: At least 2 years of college education or completion of Senior High School.
- Experience: Preferably 2 years in the BPO-IT sector or e-commerce.

Skills:
- Expertise in data entry, demonstrating both speed and accuracy.
- Proficiency in computer software, including Microsoft Excel, Google Sheets, and other database management tools.
- Experience with E-commerce platforms is advantageous.
- Detail-oriented, with strong organizational skills.
- Good communication abilities, both written and spoken.
- Open to working night shifts.

Key Performance Indicators:
- Data entry accuracy.
- Speed of data processing.
- Customer satisfaction levels.
- Minimization of costs related to poor quality and customer dissatisfaction.

Join Our Team:
If you are detail-oriented, skilled in data management, and looking for a dynamic role in product sourcing, we want to hear from you. As a Product Sourcing Specialist, you'll contribute to optimizing our operational efficiency and enhancing customer satisfaction.

To apply, please send your resume to [email protected] with the subject line "Product Sourcing Specialist Application."

28/03/2024

Exciting Opportunity: Head of Operations Needed

Job Summary:
We are seeking a dynamic Head of Operations to oversee our site's operational activities across various programs. This pivotal role involves ensuring workforce productivity, creating policies for strategic goals, coordinating business operations to meet client expectations, and ensuring compliance with legal standards. Utilizing new technologies, you will manage resources effectively, maintain relationships with key stakeholders, and handle customer service escalations.

Employment Type: Full Time | On Site Cebu City

Key Responsibilities:
- Report to the Country Manager on account productivity, profitability, and strategic planning.
- Forge strong client relations and understand client business intricacies.
- Manage and optimize budget for capital expenditures and operating costs.
- Stay updated with industry trends to enhance business operations and productivity.
- Collaborate with department heads to drive efficiency and determine operational strategies.
- Design processes to enhance quality, productivity, and profitability.
- Lead sales presentations and oversee daily operations as needed.

Competencies:
- Education: Bachelor's degree in Management or related fields.
- Experience: At least 4 years of site management in the BPO-IT

Skills:
- Exceptional interpersonal and communication skills in English (bilingual preferred).
- Strong analytical, strategic thinking, and problem-solving abilities.
- Proficiency in Microsoft Office and attention to detail.
- Leadership and management expertise, with a focus on staffing, scheduling, and people management.

Key Performance Indicators:
- Financial health (EBITDA)
- Customer retention vs. acquisition costs
- Process efficiency (Net Promoter Score)
- Employee engagement (turnover rate, satisfaction surveys)

Join Us:
Step into a role where you can make a significant impact, driving operational success and leading our team towards excellence. If you're ready to elevate your career in a challenging and rewarding environment, apply now!

Send your application and resume to [email protected] indicating "Head of Operations Application" in the subject line.

28/03/2024

Join Our Team: Quality Analyst Wanted

Job Summary:
We're on the lookout for a Quality Analyst who will be pivotal in ensuring our services meet and exceed the established standards of quality and client expectations. This role involves evaluating, monitoring, and assessing the quality of service, aiming for excellence in everything we do.

Employment Type: Full Time | On Site Cebu City

Key Responsibilities:
- Report to the Head of Operations on the quality assessment of operational activities.
- Analyze and audit inbound/outbound calls, emails, and customer surveys to pinpoint service delivery improvements -within the CS support/Sales teams.
- Provide structured, timely recommendations, and feedback to advisors.
- Conduct calibration sessions alongside the Delivery and QA teams.
- Develop and recommend corrective and preventive actions.
- Identify training needs and offer coaching.
- Prepare and present Daily/Weekly reports.
- Facilitate briefings to address Service Quality deficiencies and improvement opportunities.
- Assess current practices for process improvement opportunities.
- Undertake other duties related to enhancing service quality.

Competencies:
- Education: College degree in Management or related fields preferred.
- Experience: At least 2 years as a Quality Analyst in the BPO-IT sector, with e-commerce experience being a plus.
- Skills:Proficient in process enhancement and call audits.
Ability to identify performance gaps and provide actionable insights.
- Detail-oriented with strong analytical and problem-solving skills.
- Driven to make positive, impactful changes.
- Excellent communication skills.
- Familiarity with quality audit tools.
- Proficient in Excel and data reporting.

Key Performance Indicators:
- Accuracy
- Speed

Why Join Us?
Be part of a dynamic team committed to creating an environment where quality is paramount. We value innovation, collaboration, and the continuous pursuit of excellence. If you're eager to contribute to a forward-thinking company and help shape the future of our services, we'd love to hear from you!

How to Apply:
Ready to make a difference? Send your resume and cover letter to [email protected]. Please include “Quality Analyst Application” in the subject line to ensure your application is directed to the appropriate team.

Address

Kepwealth Building 8th Floor, Samar Loop Cor. Cardinal Rosales Avenue , Cebu Business Park
Cebu City
6000

Website

http://www.get2work.com/

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