11/06/2026
As Matariki nears, Te Puia - Rotorua, NZ is preparing to relaunch our Mārama Night Experience in the coming weeks. If you , or someone you know is interested in joining our Admissions Team and has the skills, attributes and experienced required, please reach out.
About the Role
You will be the first point of contact for our manuhiri, delivering a warm, seamless, and culturally grounded welcome. You will support admissions, bookings, and front-of-house operations to ensure an exceptional visitor experience.
Key Responsibilities
• Provide a genuine, friendly, and professional welcome to all manuhiri
• Process bookings, ticket sales, and transactions accurately
• Ensure smooth visitor flow during busy evening operations
• Communicate clearly and respond to enquiries (in person, phone, email)
• Promote Te Puia experiences to enhance visitor engagement
• Maintain high standards of professionalism, presentation, and teamwork
• Uphold Te Puia values and ensure privacy and data accuracy
• Contribute positively to a collaborative team environment
What We’re Looking For
• Punctual, reliable, and self-motivated
• Intermediate computer knowledge
• Strong communication skills and ability to work well in a team
• Experience in a customer-facing role
• Confident, calm, and organised under pressure
• Experience with POS or booking systems
• Understanding of te reo me ōna tikanga Māori is highly valued
• Flexible and able to work nights, weekends, public holidays, Christmas & New Year
email: [email protected] with CV and Cover Letter, or to request the full job description.