17/06/2026
JOB TITLE: General Manager
Company: Shoelab NG
Location: Lagos, Nigeria
Salary: ₦350,000 – ₦400,000
Job Summary
Shoelab NG is seeking a highly driven and results-oriented General Manager to oversee the overall performance, growth, and strategic development of the business.
The successful candidate will be responsible for driving business growth, improving profitability, identifying expansion opportunities, strengthening organizational systems, and ensuring all departments operate efficiently toward achieving company objectives.
Working closely with executive management, the General Manager will provide leadership across the business, monitor key performance indicators, oversee departmental performance, develop growth initiatives, and implement strategies that support the long-term expansion of Shoelab NG.
The ideal candidate should have a proven track record of scaling businesses, improving operational performance, increasing revenue, and leading teams to achieve measurable business results.
Key Responsibilities
• Develop and execute business growth strategies to increase revenue, profitability, and market share.
• Identify and evaluate opportunities for business expansion, new revenue streams, and strategic partnerships.
• Oversee the overall performance of the business and ensure alignment with company goals and objectives.
• Establish performance metrics and accountability systems across departments.
• Monitor and analyze business KPIs, providing recommendations for continuous improvement.
• Work closely with department heads and managers to improve productivity, service delivery, and business performance.
• Lead business planning initiatives, including annual goals, growth targets, and strategic projects.
• Drive customer acquisition, retention, and customer experience improvement initiatives.
• Review business processes and implement systems that improve efficiency, accountability, and scalability.
• Monitor financial performance, budgets, expenses, and profitability indicators.
• Prepare business performance reports and strategic recommendations for executive management.
• Support the successful launch and growth of new business locations and expansion projects.
• Build and maintain relationships with key customers, partners, vendors, and stakeholders.
• Lead cross-functional projects that contribute to the overall growth and development of the company.
Requirements
• Bachelor's degree in Business Administration, Management, Marketing, Economics, Finance, or a related field.
• Minimum of 5 years experience in business management, general management, business development, growth management, or a similar leadership role.
• Demonstrated experience growing, scaling, or managing a business, business unit, or multi-location operation.
• Strong understanding of business strategy, financial performance management, and organizational leadership.
• Proven ability to drive revenue growth and improve business performance.
• Strong analytical, decision-making, and problem-solving skills.
• Excellent communication, negotiation, and stakeholder management abilities.
• Ability to lead teams, influence performance, and drive accountability.
• Proficiency in Microsoft Excel, Google Workspace, and business reporting tools.
Preferred
• Experience working in retail, hospitality, service-based businesses, consumer brands, or multi-location businesses.
• Experience leading business expansion projects, launching new locations, or scaling operations.
• Experience managing managers and cross-functional teams.
• MBA or relevant professional certifications will be an added advantage.
How to Apply
Interested candidates should send their CV to [email protected] with the subject line "General Manager Application".