08/12/2012
Q1
How to apply a foreign domestic helper?
A1
Immigration Requirements
Employer must be married and working.
Both husband and wife required combined minimum income of RM36,000.00 per annum for Indonesian or Cambodian or Vietnam domestic helper, and RM60,000.00 per annum for Filipino domestic helper.
Married employer must have child/children below 15 year old or take care elderly/ sick / medical attention parent.
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Q2
What documents are required to apply a foreign domestic helper from immigration department?
A2
Form B/BE & income Tax Payment Receipts for husband & wife with combined minimum income of RM36,000.00 per annum for Indonesian, Cambodian and Vietnam Domestic helper. RM60,000.00 per annum for Filipino Domestic Helper.
Husband and wife original employment letter (written in Malay Language) stating position held and monthly salary.
Original husband and wife pay slips for the last 3 months.
Photocopy husband and wife NRIC.
2 pieces of passport size photos each husband and wife.
Photocopy of Child/children birth certificate or Medical report for taking care elderly / disable person
Photocopy of marriage certificate
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Q3
How long will it take to apply foreign domestic helper to come to Malaysia?
A3
It takes about 2 months for a domestic helper to come to Malaysia; however it is subject to adequate document from domestic helper and employer; and also subject to government rules and regulations of both countries from time to time.
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Q4
How long is the employment contract?
A4
The employment contract between employer and domestic helper is 2 years.
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Q5
How many years can a foreign domestic helper works in Malaysia?
A5
Domestic helper is allowed to work in Malaysia as long as she wish however is subject to mutual agreement between employer and the domestic helper.
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Q6
What are the duties and responsibilities of employer?
A6
Employer shall provide domestic helper with reasonable accommodation and basic amenities.
Employer shall provide domestic helper reasonable and sufficient daily meals
Employer shall not require the domestic helper to work or to be engaged in any activities other than that related to household duties
Employer shall insure domestic helper with the foreign worker compensation scheme in respect of any medical expenses the domestic helper may incur in the event of an injury arises out of/ and in the course of employment;
Employer shall at all times respect and pay due regard to the sensitivity of religious beliefs of the foreign domestic helper.
Employer shall follow terms and conditions of foreign domestic helper employment contract signed with the immigration department of Malaysia
Employer shall not abuse or ill-treat foreign domestic helper
Employer shall pay salary to his foreign domestic helper
Employer shall not deduct foreign domestic helper salary for any reason like broken or damage things.
Employer shall inform agency before sending foreign domestic helper to home country.
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Q7
How to manage foreign domestic helper?
A7
Employer shall provide a working schedule from monthly, weekly to daily task and make sure she understands it.
Employer shall train and supervise foreign domestic helper personally. Regardless of whether she has experience or is a mother herself, her family background, culture may be vastly different from employer.
Employer shall be patience that the learning process may be slow and there will be occasion of miscommunication.
Employer has to be realistic about expectation from foreign domestic helper. If she did not fit the expectation, then employer may have to prioritise his main areas of concern and focus his training efforts there.
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Q8
How to keep a good foreign domestic helper?
A8
Employer shall communicate with her and understand more about her personality in what way suit to train her.
Employer shall respect and treat her well as a human being.
Employer shall provide rules and ensure she respect rules of house.
Employer shall allow her to send mail or phone call to her home country when necessary.
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Q9
What should you do if your foreign domestic helper has problems?
A9
Foreign domestic helpers are human beings. From time to time she may face certain challenges; free counselling and re-training are provided by our agency.
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Q10
What employer has to do when his foreign domestic helper runaway from house?
A10
Employer shall inform agency, make police report and report to immigration department.
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Q11
What are the approved source countries for foreign domestic helper to work in Malaysia?
A11
Foreign domestic helpers allow from Cambodia, Indonesia, Philippines, Sri Lanka, Thailand, and Vietnam
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Q12
Is single parent allowed to apply foreign domestic helper?
A12
Immigration Department allow single parent to apply foreign domestic helper as long as she has minimum income RM36,000.00 per annum and sufficient supporting documents.
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Q13
Are employer allowed to apply second foreign domestic helper?
A13
Employer shall provide sufficient reason and minimum income RM72, 000.00 per annum; however it is subject to immigration department decision
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Q14
A14
Can employer from overseas (outside Malaysia) apply for foreign domestic helper?
We can supply foreign domestic helpers to employers (Malaysians, Permanent Residents or Expatriates) who are residing in Peninsular Malaysia only.
