29/08/2026
We're committed to helping you navigate the new HAVEN system for domestic helper renewals in Sarawak. This compulsory process has extended timelines, with approvals now taking over 37 days. Technical errors have also affected some accounts, but we're actively resolving these issues with the authorities. Ensure your helper's stay is legal by applying for a Special Pass, and promptly provide any additional documents we request. Your patience is appreciated as we work to resolve these challenges. We're dedicated to supporting you every step of the way.