My GrabDriver Registration

30/07/2026

Hi Rakan Grab,

The Land Public Transport Agency (APAD) has issued an official clarification regarding circulated posters on e-hailing passenger limits. Please take immediate note of these guidelines to prevent any misunderstandings during pick-ups.

The stated seating capacity refers strictly to the number of passengers. The driver’s seat is not included in this count.

This rule is fully aligned with official APAD guidelines:
🚗 4 Seats: Maximum 4 Passengers + 1 Driver
🚐 6 Seats: Maximum 6 Passengers + 1 Driver

Carrying more passengers than allowed is a regulatory breach and compromises road safety.

What to Do If Passenger Limits Are Exceeded:

~Politely inform passengers that this is a mandatory safety rule enforced by APAD and Grab.
~Advise them to book an additional vehicle or upgrade to a larger service class (e.g., GrabCar 6-Seater).
~Do not proceed with rides that exceed your vehicle’s permitted capacity.

Thank you for your immediate attention to this matter and for prioritizing safety on every trip.

20/03/2026

Selamat Hari Raya Aidilfitri, Maaf Zahir dan Batin. Semoga Syawal ini membawa kebahagiaan dan keberkatan.

09/12/2025

GrabAssist oleh Grab Malaysia ini menawarkan penyelesaian mobiliti kepada segmen pasaran yang kurang diberi perkhidmatan, khususnya mereka yang memerlukan pilihan pengangkutan yang lebih mudah diakses sama ada untuk berulang-alik dari rumah, pusat jagaan atau hospital.

Perkhidmatan ini dilancarkan di Lembah Klang, melalui kerjasama dengan pertubuhan bukan kerajaan (NGO) seperti MFD dan Persatuan Pemandu e-Hailing OKU Fizikal Malaysia (PPEOFM).

Perkhidmatan GrabAssist tersebut dilancarkan oleh Menteri Pembangunan Wanita, Keluarga dan Masyarakat, Dato’ Sri Hajah Nancy Shukri, semasa pembukaan Persidangan ASEAN Disability Forum 2025, bersempena Hari Orang Kurang Upaya Sedunia.