Brandt Business Services

24/04/2026

Malaysia’s EV infrastructure is growing fast. The customer experience behind it needs to keep up.
In this video, Brandt Business Services shares how we support one of Southeast Asia’s leading Charge Point Operators — delivering seamless, responsive customer service as EV adoption accelerates across the region.

17/04/2026

Powering Malaysia's EV Revolution — One Customer Interaction at a Time.

Behind every seamless charging experience is a team ready to help.
Brandt is proud to support one of Southeast Asia's leading Charge Point Operators — handling 23,000+ customer interactions in our first year, with a First Contact Resolution rate consistently above 90%. Multi-lingual. Multi-channel. Zero overtime.
As Malaysia's EV infrastructure scales, so do we.
This is CPO customer support — Brandt style.

As charge points multiply across the region, the real test of a CPO isn't just the infrastructure. It's what happens when a driver needs help.Malaysia's electric vehicle landscape has transformed rapidly. From highways to urban centres, charging points are multiplying — and with them, a growing ba...

17/04/2026

What does a 17-year client relationship look like?
Consistency. Trust. Transformation.
At Brandt, long-term partnerships are built by design-where People Experience (PX),
Operations Excellence (OX), and Customer Experience (CX) come together, powered by Digital Transformation (DX).
It’s about evolving with your client, scaling with purpose, and continuously improving how work gets done.
Because real partnerships aren’t transactional.
We build connections that last. Read about this client in our Bio Link.
excellence

09/04/2026

What does a 17-year client relationship look like?

Consistency. Trust. Transformation.

At Brandt, long-term partnerships are built by design—where People Experience (PX), Operations Excellence (OX), and Customer Experience (CX) come together, powered by Digital Transformation (DX).

It’s about evolving with your client, scaling with purpose, and continuously improving how work gets done.

Because real partnerships aren’t transactional.
We build connections that last. Read about this client here: https://brandtbiz.com/what-does-a-17-year-client-relationship-look-like/

In the world of outsourcing, long relationships are earned, not given. At Brandt, our partnership with a leading Malaysian telco is perhaps the clearest example of what it means to truly deliver, year after year.The engagement began in 2009, initially supporting contact center operations. Over time,...

03/04/2026

Brandt Academy builds the skills and competencies to handle the demands of today’s customer expectations. 100% HRDC claimable. Find out more here: https://brandtbiz.com/services/customer-service-excellence/

27/03/2026

Your people are your biggest competitive advantage. Are you investing in them? Brandt LeadersLab introduces three HRDC claimable programs that empower your people with AI, strengthen their project skills and build mental resilience. Check out the training at https://brandtbiz.com/brandt-academy

22/03/2026

Selamat Hari Raya Aidil Fitri. Maaf Zahir dan Batin. 1447H / 2026M

02/03/2026

Stressed teams don’t perform at their best. Resilient teams do.

Help your employees recognize stress, strengthen emotional resilience, and maintain wellbeing with our Mental Health & Wellness Program.

Give your people the tools they need to thrive at work and beyond.

Secure your slot today:
https://brandtbiz.com/mental-health-wellness-program/

Who Should AttendAll project participants, including project managers, business executives, content provider consultants, experts, end users, and support personnel. April 309:00AM - 4:30PMVenueRM 1,750/participantVenue Menara PKNS17, Jalan Yong Shook Lin, Seksyen 7, 46050 Petaling Jaya, Selangor Men...

02/03/2026

Support your people. Strengthen your organization.
Our Mental Health & Wellness Program helps employees manage stress, build resilience, and maintain wellbeing in the workplace.
Register now and empower your workforce:
https://brandtbiz.com/mental-health-wellness-program/

16/02/2026

May the Year of the Horse bring much shared success and greater heights. To our clients, partners, and staff, we’re grateful for your continued support and look forward to another successful year together. Happy Chinese New Year 2026.

09/02/2026

🚶‍♂️ WALK-IN INTERVIEWS – FEBRUARY 2026 🚶‍♀️

Looking for a new job?
We’re hiring Customer Service (Digital Bank) & Telesales Agents!

📍 CP Tower & Plaza 33
🗓 Mon – Thu | ⏰ 10AM – 4PM
(Excluding weekends & public holidays)

Just walk in with your resume — no appointment needed.
See you there! ✨