15/12/2021
Cust Care Officer
Benefits :-
• Meal Allowance
• Holiday Trip Sponsor by Company
• Entertainment Event Every Month
• Retirement Plans
• Faster Career Development
Customer Care Officer Job Summary
We are looking for a customer service officer with superior communication skills and a great work ethic to join our team. As the customer service officer, you will work directly with customers to meet their needs, answer their questions and provide support. You must also be a keen note-taker who is adaptable and optimistic.
Income up too RM5000 - RM6500
Sila whatsapp http://www.wasap.my/601111054973/vacancy
directly to [email protected]
Responsibilities
• Answer customer inquiries via phone, email, and in-person
• Direct customers to online resources
• Update customer records in the system, including notes about interactions
• Pitch ideas for improving customer care
• Create and maintain reports about customer interactions
• Attend weekly staff meetings
• Participate in team-building activities
• Develop a rapport with customers
• Encourage customers to complete surveys
• Make recommendations to management to improve customer experience
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