22/04/2022
Job Title : Logistics Scheduler
Budget : Basic Salary: RM 2,527
Shift allowances : MYR 400.00/month
Languages allowances : MYR 400.00/month
Location : Wisma Shell, Cyberjaya
Contract Duration : 12 months
Work Hour : 9.00am to 6.00pm | 5 days per week? 5 days per week
Shift schedule as per table below
- Morning : 7am – 4pm
- Afternoon : 3pm – 12am
- Night : 11pm – 8am
Required Language: Thai Language
Job Purpose:
Scheduling Support Activities:
To liaise with drivers, hauliers, customers (IVR), CSC, other internal partners and scheduling teams to perform amendments to the schedule during its ex*****on, manage customer inquiries and process urgent orders.
Inventory Management Activities:
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To ensure VMI / CPP data quality are up-to-date. To liaise with customers (VMI), and scheduling teams to perform amendments to the schedule during its ex*****on, manage customer inquiries.
Principal Accountabilities:
Scheduling Support:
Primary contact point for the hauliers to advise truck drivers of necessary amendments to plan
Manage deviation from plan, i.e. process in GSAP any post schedule amendments to the shift: Left on board, plant/depot change, load quantity changes, compartment changes, trip sequence change, vehicle change, orders scheduled not delivered
Handle customer inquiries to change/amend orders, evaluate the real need and feasibility for scheduling changes, and liaise with scheduling team where appropriate
Ensure all shipment schedule must be executed and reshipment as per situation.
Receive urgent order requests and create urgent orders within framework of delivery promise
Provide feedback of changes to planned shipments to schedulers and scheduling admin team, particularly to VMI customers
Initiate surcharges for Left on Board and urgent orders to the customers
Investigate and resolve customer complaints
Ensure documentation and filing is accurate, up to date and accessible
Inventory Management:
Ensure data quality, i.e. full and correct submission of VMI data from source into CROSS by using the current tools (VMI-FE)
Collecting VMI tank physical information (Tank capacity, Product, maintenance status) to ensure VMI orders are generated properly, minimize Left on Boards and stock outs
Collecting performance data, and feedback to VMI Analyst for improvements
Handle customer inquiries to change/amend VMI orders, evaluate the real need and feasibility for scheduling changes, and liaise with scheduling team where appropriate
Provide feedback of changes to planned shipments to scheduling team, particularly to VMI customers
Ensure documentation and filing is accurate, up to date and accessible.
Requirement :
Must have at least bachelor degree in any field.
Fluent written and spoken Thai language skills
Good English language skills
Priority setting in a hectic operational environment
Stress resistant
Team player
Good prioritization skills
Good problem-solving ability
Kindly send your CV to [email protected]